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6. Re-attach the access panel. 7. Refill the spa and treat the water with chemicals (see pages 10 and 14). DRAINING THE PUMPS After the hydrotherapy spa is drained, the jet pumps should also be drained if the spa will be stored for more than thirty days or if it may be exposed to freezing temperatures. Turn off the power to the spa. To drain the jet pumps, remove the access panel from the spa unit (see ATTACHING AND REMOVING THE ACCESS PANEL on page 14). Locate the jet pumps inside the spa. Loosen the indicated collar on each of the pumps. Collar WINTER USE AND CARE The hydrotherapy spa is designed for year-round use. If you decide to store the spa for the winter, store it in a warm, dry location. Follow the steps below to winterize the spa. 1. Make sure the power to the spa is turned off. 2. Drain the spa (see DRAINING THE HYDROTHERAPY SPA on the previous page and this page). 3. Remove all remaining water from the spa shell. Dry the spa shell with towels. 4. Set the air control to the lowest setting. Use a wet/dry vacuum to pull any remaining water from the system. To do this, place the vacuum nozzle over each jet, starting with the highest jet and finishing with the lowest jet. 5. Set the air control on the console to the highest setting and repeat step 3. 6. Drain the pumps (see DRAINING THE PUMPS on this page). Once the water is drained from the pumps, place the vacuum nozzle over the drainage hole in the pumps and vacuum any additional water from the pumps. Note: For additional protection, remove the pump/motors from the spa and store them in a climate-controlled room. 7. Clean the spa shell (see page 13). 8. Clean the filter (see page 13). 9. Shut the power off at the breaker. Label the breaker in such a way that the breaker will not be turned on accidentally. 10. Re-attach the access panel and the spa cover. REPLACING THE LIGHT BULB If the underwater light burns out, you will need to remove the pump access panel to replace it (see ATTACHING AND REMOVING THE ACCESS PANEL on page 14). Make sure the spa power is turned off. Next, locate the light housing. Turn the light housing counterclockwise and remove it from the spa shell. Light Housing Light Housing Light Bulb To replace the light bulb, pull the old light bulb out of the housing and insert a new light bulb. Re-attach the light housing to the spa shell. Re-attach the access panel to the spa. 15 Trouble-shooting Most problems can be solved by following the simple steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, call our Customer Service Department toll-free at 1-877-897-7493, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time. 1. SYMPTOM: THE SPA WILL NOT OPERATE tained at 70°F, it will take approximately 6 to 8 hours for the water to reach the set temperature. a. Check to see if the GFCI breaker is tripped or was not turned on. Reset the GFCI breaker. b. If you are using the hydrotherapy spa outdoors, it may take longer for the water to heat. See 2. SYMPTOM: THE CIRCUIT BREAKER OR THE the chart below for the approximate heating GFCI TRIPS WHILE THE SPA IS OPERATING time. a. Reset the circuit breaker or the GFCI. If the cir- Air Temperature Heating Time cuit breaker or the GFCI trips again, contact a 70°F + 6 to 8 hours qualified electrician for service. 50°F to 70°F 9 to 11 hours 30°F to 50°F 12 to 14 hours 3. SYMPTOM: THE PUMP HUMS If the water still has not heated after 24 hours, a. The filter may be dirty or damaged. Remove contact our customer service department. the filter from the filter housing and clean or replace the filter (see page 13). 7. SYMPTOM: THE WATER IS NOT BEING CLEANED BY THE FILTER b. The pump may have a foreign object stuck in the impeller. Contact our customer service a. Check to see if the filter is in place. Clean the department. filter if it is dirty. c. The pump may have a loose wire connection. b. Check the chemical balance of the water. If the Contact our customer service department. pH is incorrect, the sanitizing agents will not function properly. See the section on maintain 4. SYMPTOM: THE PUMP HUMS, BUT DOES NOT ing the proper pH balance on page 14. ROTATE 8. SYMPTOM: THE WATER PULSATES OR a. The pump may be jammed. Contact our cus- THERE IS MINIMUM WATER FLOW tomer service department. If your spa is no longer under warranty, contact a local spa and a. This usually occurs only when the water level is pool service provider. low. Add water until it is 2 to 4” above the skimmer basket. 5. SYMPTOM: THE PUMP IS NOISY WHILE OPERATING 9. SYMPTOM: THE WATER LEVEL DROPS a. There may be debris in the pump. Contact our a. A clamp or seal inside the pump compartment customer service department. may be loose. Check inside the pump compartment for excess water and watch the pump unit b. The pump may have a bad bearing. Contact while it is operating to see if water drips from our customer service department. any of the plumbing. If you can identify the location of the...

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