See page 8.4. Install a new genuine toner cartridge. You can keep printing but the quality cannot be guaranteed, and the product support is no longer provided. Toner Exhausted Stop The lifespan of the toner cartridge is reached. You can select either Stop or Continue. If you do not select any, the printer will work as Stop is selected. If you select Stop, you cannot print until the genuine cartridge is installed. If you select Continue, you can keep printing but the quality cannot be guaranteed, and the product support is no longer provided. If you want to change the selection, turn the printer off and on to have this message appear again, and then re-select Stop or Continue. Toner Exhausted Replace Toner1 The lifespan of the toner cartridge is reached. This message appears when you selected Stop at the Toner Exhausted prompt. Install the genuine toner cartridge. Toner Exhausted Replace Toner The lifespan of the toner cartridge is reached. This message appears when you selected Continue at the Toner Exhausted prompt. Install the genuine toner cartridge. 9.8 Solving general printing problems For problems with the operation of your printer, refer to the table for suggested solutions. Condition Possible cause Suggested solutions The printer is not receiving power. Check the power cord connections. Check the power switch and the power source. The printer is not selected as the default printer. Select Samsung ML-3050 Series PCL 6 orSamsung ML3050 Series PS as your default printer. The printer cover Close the printer cover. is not closed. Paper is jammed. Clear the paper jam. See page 9.1. No paper is Load paper. See page 5.4. loaded. The toner Install the toner cartridge. cartridge is not The printer does not print. installed. The printer may be in manual feed mode and out of paper. Check the display message, add paper to the multi-purpose tray, and press Stop (ML-3050) or OK (ML-3051N or ML3051ND) on the printer’s control panel. The connection cable between the computer and Disconnect the printer cable the printer is not and reconnect it. connected properly. The connection If possible, attach the cable to cable between another computer that is the computer and working properly and try to print the printer is a document. You can also try defective. using a different printer cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the printer is attached to the correct one. Condition Possible cause Suggested solutions The printer does not print. (Continued) The printer may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Reinstall the printer driver; See the Software Section. Try printing a test page. The printer is malfunctioning. Check the display message on the control panel to determine if the printer is indicating a system error. Printer selects print materials from the wrong paper source. The paper source selection in the printer properties may be incorrect. For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. See the Software Section. Paper does not feed into the printer. Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. Check that the paper size guides are set correctly. There is too much paper in the tray. Remove excess paper from the tray. The paper is too thick. Use only paper that meets printer specifications. Print job is extremely slow. The job may be very complex. Reduce the complexity of the page(s) or try adjusting the print quality settings. To adjust the print quality settings, reduce the resolution. If you have set the resolution to 1200 dpi (Best), change it to 600 dpi (Normal). See the Software Section. Change the port setting to the USB or network port to improve print speed. Your printer prints A4-sized paper at 28 ppm and letter- sized paper at 30 ppm. If you use the ML-3051ND, your printer prints A4-sized paper at 19 ipm and letter-sized paper at 21 ipm in the duplex printing mode. 9.9 Condition Possible cause Suggested solutions Condition Possible cause Suggested solutions The printer prints, but the text is wrong, garbled, or incomplete. The printer cable is loose or defective. Disconnect and reconnect the printer cable. Try a print job that you have already printed successfully. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable. The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your printer is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. If printing f...
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