See page 8.4. • The toner cartridge reached the end of its life. Online Green On • The printer is in power save mode. • The printer is on-line and can receive data from the computer. Blinking • Blinks slowly indicates that the printer is receiving data from the computer. • Blinks quickly indicates that the printer is printing data. 9.4 Solving general printing problems For problems with the operation of your printer, refer to the table for suggested solutions. Condition Possible cause Suggested solutions The printer The printer is not Check the power cord does not receiving power. connections. Check the power print. switch and the power source. The printer is not selected as the Select Samsung ML-2510 Series, Samsung ML-2570 default printer. Series, Samsung ML-2570 Series PCL 6 or Samsung ML2570 Series PS as your default printer. The printer cover Close the printer cover. is not closed. Paper is jammed. Clear the paper jam. See page 9.1. No paper is Load paper. See page 5.4. loaded. The toner Install the toner cartridge. cartridge is not installed. The printer may Add paper to the manual tray, be in manual feed and press the Cancel button mode and out of on the control panel. paper. The connection Disconnect the printer cable cable between and reconnect it. the computer and the printer is not connected properly. The connection If possible, attach the cable to cable between another computer that is the computer and working properly and try to print the printer is a document. You can also try defective. using a different printer cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the printer is attached to the correct one. Condition Possible cause Suggested solutions The printer does not print. (Continued) The printer may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Reinstall the printer driver; See the Software Section. Try printing a test page. The printer is malfunctioning. Check the LEDs on the control panel to determine if the printer is indicating a system error. Printer The paper source For many software selects print selection in the applications, the paper source media from printer properties selection is found under the the wrong may be incorrect. Paper tab within the printer paper properties. Select the correct source. paper source. See the Software Section. Paper does not feed into the printer. Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. Check that the adjustable guides are set correctly. There is too much paper in the tray. Remove excess paper from the tray. The paper is too thick. Use only paper that meets printer specifications. Print job is The job may be Reduce the complexity of the extremely very complex. page(s) or try adjusting the slow. print quality settings. To adjust the print quality settings, reduce the resolution. If you have set the resolution to 1200 dpi (Best), change it to 600 dpi (Normal). See the Software Section. Change the port setting to the USB or network port to improve print speed. Your printer prints A4-sized paper at 24 ppm and letter- sized paper at 25 ppm. 9.5 Condition Possible cause Suggested solutions Print job is extremely slow. (Continued) If using Windows 98/Me, the Spooling Setting may be set incorrectly. From the Start menu, choose Settings and Printers. Right- click the Samsung ML-2510 Series, Samsung ML-2570 Series, Samsung ML-2570 Series PCL 6, or Samsung ML2570 Series PS printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting. The computer may have insufficient random-access memory (RAM). Simplify the page layout and remove any unnecessary graphics from the document. Half the page is blank. The page layout is too complex. Simplify the page layout and remove any unnecessary graphics from the document. The page orientation setting may be incorrect. Change the page orientation in your application. See the Software Section. The paper size Ensure that the paper size in and the paper the printer driver settings size settings do matches the paper in the tray. not match. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. The paper keeps jamming. There is too much paper in the tray. Remove excess paper from the tray. If printing on special print media, use the manual tray. An incorrect type Use only paper that meets of paper is being printer specifications. used. If printing on special print media, use the manual tray. There may be debris inside the printer. Open the front cover and remove the debris. Condition Possible cause Suggested solutions The printer prints, but the text is ...
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