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All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of BOCA. Every effort has been made to ensure that the information in this manual is accurate. BOCA is not responsible for printing or clerical errors and reserves the right to change specifications without notice. Table of Contents Page 1.0 Introduction 1 2.0 Unpacking the Printer 2 3.0 A tour of your printer 3-4 4.0 Installation 5 5.0 Configuration 6 6.0 Standard Interface Pinouts 7 7.0 Thermal Paper - Theory and Specification 8 8.0 Maintenance and Adjustments 9-13 9.0 Spare Parts List 14 10.Troubleshooting Guide 15-16 Table of Figures and Appendices Page Figure 1 Packaging 2 Figure 2 Micro Ghost Ticket Printer 3 Figure 3 Side view with door open 3 Figure 4 Rear view 4 Figure 5 Side view with electronics exposed 4 Figure 6 Ticket loading 5 Figure 7 Slider Adjustment 6 Figure 8 Optical Devices 10 Figure 9 Print head removal 12 Appendix A Operator Menu options through control panel FCC NOTICE NOTE: The equipment has been tested and found to comply with the limits for a class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and , if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance. i WARRANTY INFORMATION PRINTERS -BOCA warrants each printer to be free of defects for a period of one year from the date of shipment when subject to normal use and service. This warranty covers all parts and labor except for the print head which is warranted for 90 days. All warranty labor is to be performed at the BOCA facility. Equipment damaged by misuse or negligence including damage to print heads caused by defective ticket stock is excluded from this warranty. Any defective equipment meeting these conditions should be returned to BOCA for repair (freight prepaid) in its original box and packing material. A short note describing the failure should be enclosed with the printer. Equipment damaged in shipping should be reported immediately both to BOCA and to the shipper. EXTENDED WARRANTY PLAN - BOCA offers extended warranty plans for all printer models. These plans cover all parts and labor. All labor is to be performed at the BOCA facility. Equipment damaged by misuse or negligence including damage to print heads caused by defective ticket stock is excluded from this extended warranty. The customer, at his option, may request BOCA to ship individual parts to expedite simple repair procedures. In certain cases where the customer is unable to wait for the normal repair cycle, BOCA will ship an exchange printer within one business day after notification by the customer. All freight charges are the responsibility of the customer. ii 1.0 Introduction The BOCA Adjustable MC Ghost is a direct thermal ticket printer especially designed for airline boarding pass and bagtag applications. The printer will automatically determine if a boarding pass or tag is loaded. Two printers can be daisy chained together in order to print both passes and bag tags from a single host computer. This manual will provide the user with general information regarding printer set-up, configuration and troubleshooting. Please consult the programming guide for additional technical details. 1 2.0 Unpacking the Printer The printer is shipped in a ruggedized container. Please save packing material for future use. Remove the printer (see figure 1) and accessories from the box and inspect for obvious damage. If damage is noticed please report it immediately to BOCA. Tel: (561) 998-9600 Fax: (561) 998-9609 The following items should be in the box: a) Ticket Printer b) Chinese AC power cord c) Programming guide (on disk) d) This manual (on disk) e) Roller Stock Holder f) 9 pin to 25 pin adapter 2 Figure 1 -Packaging 3.0 A Tour of Your Printer ticket output slot LCD control panel Figure 2 - Micro Ghost ticket printer Adjustment Knob Timing belt Drive Pulleys Stepper Motor Transformer Figure 3 - Micro Ghost ticket printer 3 Interface connector, Output to another printer (25 pin male) Ticket Entrance Slot On/Off switch AC connector Interface connector, Input from Host to another printer (25 pin female) Figure 4 - Micro Ghost...