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Фрагмент инструкции
Various messages that may appear on the control panel or client computer are listed, along with causes and solutions. When Scanning Is Not Performed as Expected Problems Causes and solutions No image results from scanning. The original was placed with the front and back reversed. When the original is placed directly on the exposure glass, the side to be scanned must face down. When the original is fed via the ADF, the side to be scanned must face up. See p.27 “Setting Originals”. The image is distorted or out of position. • The original was moved during scanning. Do not move the original during scanning. • The original was not pressed flat against the exposure glass. Make sure that the original is pressed flat against the exposure glass. The scanned image is dirty. The exposure glass or the exposure glass cover is dirty. Clean these parts. See General Settings Guide. The scanned image is upside down. The original was placed upside down. Place the original in the correct orientation. See p.27 “Setting Originals”. When the Delivery Function Does Not Work Problems Causes and solutions The delivery scanner function screen is not displayed. • If the network TWAIN scanner screen appears when the machine is switched to scanner mode, press [Exit] to switch to the network delivery scanner screen. • If the display does not switch from network TWAIN scanner to network delivery scanner, the delivery scanner settings are not correct. See p.9 “Scanner Features”, and then make the appropriate settings. Appendix When an Error Message Appears on the Control Panel Note . If an error message that is not included in this section appears, turn off the main power switch of the machine, and then turn it on again. If the message still appears, note the content of the message and the error number (if listed in the table), and contact your service representative. For information about how to turn off the main power switch, see General Settings Guide. Message Causes and solutions Cannot detect original size Select scan size • Place the original correctly. • Specify the scan size. • When placing an original directly on the exposure glass, the lifting/ lowering action of the ADF triggers the automatic original size detection process. Lift the ADF by more than 30 degrees. Cannot enter manually more than nnn When there are nnn or more destinadestinations. tions for a delivery or an e-mail, split the destinations into two or more Note groups. . “nnn” in the message represents a changeable number. Cannot specify more than 100 destina-When there are 100 or more destinations. tions for a delivery or an e-mail, split the destinations into two or more groups. Exceeded max. data capacity Check resolution and Start Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution. See p.69 “Relationship between Resolution and File Size”. Exceeded max. data capacity Check the Specify the scan size and resolution resolution andreset nnn original(s) again. Note that it may not be possible to scan very large originals at a Note high resolution. See p.69 “Relation. This message appears when using the ADF. ship between Resolution and File . “nnn” in the message represents a changeable num-Size”. ber. Exceeded max. E-mail size. Sending E• Increase the size of [Max. E-mail mail has been cancelled. Size]. • Set [Divide & Send E-mail] to [On (per page)] or [On (per max. size)]. Troubleshooting Message Causes and solutions Exceeded max. page capacity. Do you Because the number of pages has want to send the scanned data? Scanned reached the maximum number that data will be cleared when selecting can be sent, the data up to this point [No]. is sent. Scan the remaining pages after transmission. Exceeded max.memory capa. Scanning will be cancelled. Scanned data will be cleared. Because of insufficient memory space, the first page could not be scanned. Try one of the following measures: • Wait for a while, and then retry the scan operation. • Reduce the scan area or scanning resolution. Exceeded max. memory capacity. Do you want to send the scanned data? Scanned data will be cleared when selecting [No]. Because there is not enough free memory space in the machine for delivery or e-mail, only some of the pages could be scanned. Specify whether or not to deliver the data. No valid dest. lists. Check the settings or the server status. Check that the delivery server is on and the authentic settings for the delivery server are correct. Original is being scanned by another function. The machine is using another function such as copying. Retry scanning after the operation with the other function is completed. Sending has failed. Press Job Infor-While a file was being sent, a netmation key to check the status. work error occurred and the file could not be sent correctly. Try the operation once more. If the message is still shown, the network may be crowded. Consult the network administrator. Use the Job Infor...
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