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Not all plumbing codes require air gaps, so you may not have one. The air gap is easy to clean. 1. Turn off the dishwasher and lift off the chrome cover. 2. Remove the plastic cap and clean with a toothpick. Two types of air gaps Check the air gap any time your dishwasher isn’t draining well. Stainless The stainless steel used to make the dishwasher scratched or dented during normal use, Steel Interior— tub and inner door provides the highest reliability available in a Monogram dishwasher. If the dishwasher tub or inner door should be they will not rust or corrode. These surface blemishes will not affect their function or durability. Tub and Inner Door PROBLEM POSSIBLE CAUSE WHAT TO DO Noise Some of the sounds you • Detergent cup opening. will hear are normal • The motor starting during the drying period. • Water draining out of the tub immediately after you start the dishwasher. Utensils are not secure • Make sure everything is secured in in the rack or something dishwasher. small has dropped into the rack Motor hums • Dishwasher has not been used on a regular basis. If you do not use your dishwasher often, set it to fill and pump out once every week. This will help keep the seal moist. • Dishwasher control was not advanced properly to the start of the desired cycle. Advance the control to the start of the desired cycle. Detergent left in Dishes are blocking the • Reposition the dishes. dispenser cups detergent cups Water standing in the Drain is clogged • If you have an air gap, clean it. bottom of the tub • Check to see if your kitchen sink is draining well. If not, you may need a plumber. • If the dishwasher drains into a disposer, run disposer clear. This is normal • A small amount of clean water around the outlet of the tub bottom at the back of the tub keeps the water seal lubricated. Suds in the tub Correct detergent • Use only automatic dishwasher detergents wasn’t used to avoid sudsing. Cascade® and Electrasol® Dishwashing Detergents have been approved for use in all Monogram dishwashers. • To remove suds from the tub, open the dishwasher and let suds evaporate. Add 1 gallon of cold water to the tub. Close and latch the dishwasher. Pump out water by slowly turning the dial until a drain period is reached. Repeat if necessary. Rinse agent was spilled • Always wipe up rinse agent spills immediately. Stained dishwasher Detergent with colorant • Some detergents contain colorant (pigment parts was used or dyes) that will discolor the tub interior with extended use. Check the detergent cup for signs of any discoloration. If cup is discolored, change to detergent without any colorant. Cascade® and Electrasol® Dishwashing Detergents have been approved for use in all Monogram dishwashers. Some tomato-based foods • Use of the RINSE ONLY cycle after adding can stain the dish to the load can decrease the level of staining. Before You Call For Service Dishwasher Questions? Use this problem solver 15 Before You Call For Service Dishwasher PROBLEM POSSIBLE CAUSE WHAT TO DO Questions? Use this problem solver Dishes and flatware not clean Low inlet water temperature Water pressure is temporarily low Air gap is clogged Improper rack loading No air gap or high drain loop Filter needs cleaning • Make sure inlet water temperature is correct (see page 8). • Turn on a faucet. Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher. • Clean the air gap. • Make sure large dishware does not block the detergent dispenser or the wash arms. • Verify that you have an air gap or a high drain loop. Refer to the Installation Instructions. • The filter assembly must be cleaned regularly to allow the filter to efficiently remove food particles from the wash water. See Cleaning the Filter section on page 13. Spots and filming on glasses and flatware Extremely hard water Low inlet water temperature Overloading the dishwasher Improper loading Old or damp powder detergent Rinse agent dispenser empty Too little detergent • Use Jet Dry® or Cascade Crystal Clear® rinse agent to remove spots and prevent new film buildup. • Make sure water temperature is at least 120°F. • Load dishwasher as shown in the Loading the Dishwasher Racks section. • Make sure detergent is fresh. • If water is extremely hard, a water softener may be required. Cloudiness on glassware Combination of soft water and too much detergent Water temperature entering the dishwasher exceeds 150°F • This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get it clean. • Lower the water heater temperature. Black or gray marks on dishes Aluminum utensils have rubbed against dishes • Remove marks with a mild, abrasive cleaner. Yellow or brown film on inside surfaces Tea or coffee stains An overall yellow or brown film can be caused by iron deposits in water • Remove the stain by hand, using a solution of 1/2 cup bleach an...
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