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DISHWASHER DOESN’T START • Dishwasher door may not be closed securely. Close door until you hear it click. • Turn dishwasher on. • Cycle not selected. Turn to desired cycle. DISHES NOT CLEAN • Spray arms blocked. Check for free rotation of both upper and lower arms. • Water inlet temperature too low. Maintain at least 120°F inlet temperature. • Not enough detergent used. Check usage recommendation in Detergent Guide. • Drain blocked or filter clogged. Check filters in bottom of machine and at water inlet and clear as required. Check drain air gap on sink or wall and check drain outlet. Clean or repair as required. • Clogged nozzles in wash arm. Clean as described in Care and Cleaning section. • Wrong cycle selected. Try longer cycle. WATER NOT PUMPED FROM DISHWASHER Kink in drain hose. Filters clogged. Drain pipe clogged. See Care and Cleaning section. If problem is in sink or drain, you may need a plumber. UNUSUAL NOISES Dishes or utensils being struck by water or spray arm. Rearrange dishes. DISHES DON’T DRY • Make sure inlet water temperature is correct. See How to Test Water Temperature section. • Unload the bottom rack first. Water from dishes in the upper rack may be spilling into the bottom rack. • Check for improper loading. Dishes shouldn’t nest together. Avoid overloading. • Check the rinse aid agent dispenser to see that it’s not empty. • The use of a rinse agent will improve drying performance. • Dishes will dry faster if you open the door slightly. The Problem The Problem PROBLEM SPOTS AND FILMING ON GLASSES AND FLATWARE YELLOW OR BROWN FILM SPRAY ARMS DO NOT ROTATE FREELY POSSIBLE CAUSE Spotting can be caused by all these things: • Extremely hard water. (See How to Choose and Use Detergent section.) • Low inlet water temperature. (See How to Test Water Temperature section.) • Overloading the dishwasher. • Improper loading. (See Loading section.) • Old or damp powder detergent. • Phosphate level in detergent too low. (See How to Choose and Use Detergent section.) • Rinse agent dispenser empty. (See How to Use Rinse Agent section.) • Too little detergent. (See How to Choose and Use Detergent section.) Local water conditions and personal preferences vary. Try several brands of detergent to find one that gives the best results for you. A liquid dishwasher detergent may help reduce filming. Tea or coffee can stain cups. Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water. An overall yellow or brown film on dishes or glassware can be caused by iron deposits in water. A special filter in the water supply line is the only way to correct this problem. Your water softener company can tell you about the filter. Yellow film on sterling silver results when you wash copper utensils in the same load. Silver polish will usually remove this stain. Remove spray arms and clean. If you need more help…call, toll free: GE Answer Center® 800.626.2000 consumer information service 13 We’ll Be There With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from GE, we’ll be there. All you have to do is call—toll-free! GE Answer Center® 800.626.2000 Whatever your question about any Monogram major appliance, GE Answer Center® information service is available to help. Your call—and your question— will be answered promptly and courteously. And you can call any time. GE Answer Center® service is open 24 hours a day, 7 days a week. In-Home Repair Service800-GE-CARES (800-432-2737) A GE consumer service professional will provide expert repair service, scheduled at a time that’s convenient for you. Many GE Consumer Service company-operated locations offer you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance inside and out—so most repairs can be handled in just one visit. SINGLE CONTROL FAUCET TBXTOLITE ON WALL 6’ 10" 5" 8" 6" 5" 7" 1’ 0" R SHALLOW DEPTH SINKS (6") WITH REAR DRAIN. SINK SHOULD ALSO BE UNDERCOATED 2’ 10" 3’ 1/8" SCALE 1’=1" SECTION A-A FLUORESCENT FIXTURE THIS LIGHT CAN BE INSTALLED IN BOTTOM OF WALL CABINETS 2’ 6" For Customers With Special Needs… 800.626.2000 Upon request, GE will provide Consumers with impaired hearing or speech who have Braille controls for a variety of access to a TDD or a conventional teletypewriter may Monogram appliances, and a call 800-TDD-GEAC (800-833-4322) to request brochure to assist in planning a information or service. barrier-free kitchen for persons with limited mobility. To obtain these items, free of charge, call 800.626.2000. Service Contracts 800-626-2224 You can have the secure feeling that GE Consumer Service will still be there after your warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll receive a substantial discount. With a multiple-year contract, you’re assured of future service at today’s prices. Parts and Accessori...