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Although the stove may have ignited the pellets, the control board did not register a high enough temperature to determine the fire was lit. If a fire was ignited, wait for the unit to cool, clean the burnpot and restart the unit. E-3 • This error code indicates the preset maximum allowable exhaust temperature was exceeded. Commonly referred to as “Over-Firing,” the E-3 code means something in the stove is causing the exhaust gas to be hotter than expected. E-4 • This code is displayed based on a drop in the exhaust temperature. This code means the fire or “proof of flame” has been lost. It usually results from the hopper being empty. If an error code continues to display, if the error code seems unexplainable, or if you have any other questions about error codes and what they mean, please contact Technical Support at (800)245-6489. Page | 28 POWER FAILURE POWER FAILURE If the power to the unit is interrupted for approximately three minutes or less, the unit will resume operation when power is restored according to the following table: Unit’s State Before Power Loss State When Power Returns ON Start-Up Start-Up Start-Up Shut-Down Shut-Down OFF OFF • If the power is interrupted for more than (approximately) three minutes, the unit will be “OFF” when power returns. • IMPORTANT – Do NOT open the hopper lid or the door to the unit during power outage. Open the closest outside door and a window to reduce the chance of any combustion byproducts entering the home. • Wait for the power to be restored and then press the “ON” button to restart the unit, if necessary. Caution – Shock Hazard . Press the “Off” button and let the appliance completely cool BEFORE unplugging the appliance and beginning any maintenance or component replacement. . Risk of shock if appliance is not unplugged before service. Page | 29 THERMOSTAT OPERATION THERMOSTAT OPERATION Thermostat Installation 1. Unplug the unit and remove the back panel of the stove. 2. Locate the thermostat connect block, labeled J18, on the rear of the control board, near the bottom (See image below and pg. 52 of this manual for a control board diagram). It will have a small wire “jumper” installed in it from the factory. This jumper bypasses the thermostat and should be saved. 3. Loosen the two screws using a small slotted “jewelers” screwdriver and remove the “jumper.” 4. Insert the two thermostat wires in place of the “jumper” and retighten the screws. 5. Reinstall the back panel and mount the thermostat; the control board automatically reads the thermostat and your stove is now ready for thermostat operation. Connect thermostat wires here (J18) Page | 30 THERMOSTAT OPERATION THERMOSTAT OPERATION Thermostat Operation Details . The 25-EP was designed to operate equally well in both manual and thermostat mode. While using the control board for heating control gives the user control over the heat output of the stove, the thermostat allows the stove to “start-up” and “shutdown” independently which will help maintain your house at a more constant temperature and save pellet fuel. . The 25-EP can be connected to either a wall thermostat (Part # PU-DTSTAT) or wireless remote thermostat (Part # AC-3003). Although either thermostat will operate the stove properly, we highly recommend the wireless thermostat for the convenience of starting your pellet stove from anywhere in the house. . THERMOSTAT OPERATION: This stove is equipped with a unique, new feature that allows two options for thermostatic operation: The stove comes from the factory pre- programmed in “On/Off mode,” which turns the stove on and off when the call for heat comes or leaves, like a furnace. The second, or “High/Low mode,” burns at whichever heat range you set the stove at until the call for heat leaves, at which point the stove goes to the Low heat range setting. . To set the stove in the “High/Low mode,” unplug the unit and plug it back in, then press and hold both down arrows until H L appears in the heat range and blower speed windows. The unit is now in “High/Low mode.” (Note: Repeat this to change back to “On/Off mode;” a 0 0 will appear in the heat range and blower speed windows). Using a thermostat in On/Off mode may shorten the life of your stove’s igniter. . Please note: Certain units may not respond to this; if your unit does not respond in this manner please contact Technical Support at (800) 245-6489. . Remember to locate the thermostat near the stove in a central location; putting the thermostat in a distant room can cause the stove to overheat the room it’s located in because the thermostat will only sense the temperature of the room in which it is installed. . Although all heat range and blower speed settings are available in thermostat mode, the two settings specifically designed for thermostat mode are heat ranges 3 and 8. o Heat range 3 is intended for thermostat operation under normal operating conditions. o Heat range 8 is ideal for thermostat operation in large or poorly insulated ho...
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