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Фрагмент инструкции
If your device is frozen and unresponsive, press and hold the Power button for more than 7 seconds to reboot. If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings >Backup and reset >Factory data reset >Reset device >Erase everything. Before performing the factory data reset, remember to make back-up copies of all important data stored on the device. If the problem is still not resolved, contact a Samsung Service Centre. Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using a headset, ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume button or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor • Ensure that you are not blocking the device’s internal antenna. • When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again. • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery icon is empty Your battery is low. Recharge or replace the battery. The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again. • The batteries in some devices are not user-replaceable. To have the battery replaced, visit a Samsung Service Centre. The battery depletes faster than when first purchased • When you expose the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption increases when you use messaging features or some applications, such as games or the Internet. • The battery is consumable and the useful charge will get shorter over time. Your device is hot to the touch When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following: • Charge the battery or replace it with a battery that is fully charged. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview • The quality of your photos may vary, depending on the surroundings and the photography techniques you use. • If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus. Error messages appear when opening multimedia files If you receive error messages or files do not play, when opening multimedia files on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. • Ensure that your device supports the file type. 91 • Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly. • Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly. Another Bluetooth device is not located • Ensure that the Bluetooth wireless feature is activated on your device. • Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to. • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. • If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher inst...