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. Use only the adhesive label supplied with "Memory Stick". . Do not bend, drop, or expose "Memory Stick". . Do not disassemble or modify "Memory Stick". . Keep "Memory Stick" dry. . Do not use or store "Memory Stick" in a location subject to: . Static electricity . Electrical noise . Extremely high temperatures, such as in a car parked in the sun . Direct sunlight . High humidity . Corrosive substances . Use the storage case supplied with "Memory Stick". . Be sure to make a backup copy of your valuable data. . When using "Memory Stick Duo", do not use a fine-tipped pen to write on the label adhered to "Memory Stick Duo". Exerting pressure on the media may damage internal components. Precautions > Handling the Built-in Storage Device n145 N Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored. To prevent losing data, you should be careful when handling your computer. To avoid damaging your built-in storage device . Do not subject your computer to sudden movements. . Keep your computer away from magnets. . Do not place your computer in a location subject to mechanical vibration or in an unstable position. . Do not turn off the power or restart your computer while reading or writing data to the storage device. . Do not use your computer in a place subject to extreme changes in temperature. . Do not remove the storage device from your computer. Precautions > Using Fingerprint Authentication n146 N Using Fingerprint Authentication . The fingerprint authentication technology does not ensure complete user authentication or complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor. . The fingerprint recognition rate depends on your operating conditions and varies among individuals as well. . Be sure to make a backup copy of the data stored on the built-in storage device, especially in the encrypted archives created with the File Safe feature, before sending your computer for repair. Sony assumes no liability for any loss or modification of your data that might have occurred during the course of repair. . In case the built-in storage device has to be initialized, for example after the repair work, the fingerprint templates will be lost. You will have to register them all over again. . The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk. Sony assumes no liability for any defects arising out of your data maintenance and management. . Before disposing of your computer or transferring it to a third person, it is strongly recommended you erase the fingerprint data registered on the fingerprint sensor after erasing the data stored on your built-in storage device. See Erasing the Registered Fingerprints (page 85) for the detailed procedure. . A fingerprint sensor may malfunction or be damaged if you scratch its surface with: . a solid or sharp-pointed object . fine objects, for example swiping a finger covered with dirt across the fingerprint sensor . Discharge static electricity from your finger by touching a metallic object especially during dry seasons (e.g. winter) before scanning your fingerprint. Static electricity may cause the fingerprint sensor to malfunction. Troubleshooting > Troubleshooting > 7 N Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. If these suggestions fail to solve your problems, use the VAIO Care. To launch the software, see Using the VAIO Care (page 32). If the problems still cannot be solved and you need assistance, visit the support web sites listed in Finding More about Your VAIO Computer (page 5). Some features and options in this section may not be available on your computer. . Computer Operations (page 149) . System Update / Security (page 155) . Recovery (page 156) . Battery Pack (page 159) . Built-in Camera (page 161) . Networking (LAN/Wireless LAN) (page 163) . Wireless WAN (page 167) . Bluetooth Technology (page 168) . Optical Discs (page 172) . Display (page 177) . Printing (page 181) . Microphone (page 182) . Speakers (page 183) Troubleshooting > Troubleshooting > 8 N . Touch Pad (page 185) . Keyboard (page 186) . Floppy Disks (page 187) . Audio/Video (page 188) . "Memory Stick" (page 190) . Peripherals (page 191) . Docking Station (page 192) Troubleshooting > Computer Operations n149 N Computer Operations What should I do if my computer does not start? . Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit. . Make sure the battery pack is installed properly and charged. . Disconnect all connected USB de...
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