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5 Double-click the optical disc drive device to open a list of the optical disc drives of your computer. 6 Double-click the desired drive. You can confirm the driver software by selecting the Driver tab, and clicking Driver Details. 7 Click OK to close the window. . Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction. . If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the package to make sure the region code is compatible with the optical disc drive. . If you notice condensation on your computer, do not use the computer for at least one hour. Condensation can cause the computer to malfunction. . Make sure your computer is running on the AC power supply and try the disc again. Troubleshooting > Optical Discs n185 N What should I do if I cannot write data to CD media? . Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver. . If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using a disc with an affixed adhesive label could cause a write error or other damage. What should I do if I cannot write data to DVD media? . Make sure you are using the correct DVD recordable media. . Check which DVD recordable format is compatible with your optical disc drive. Some brands of DVD recordable media do not work. What should I do if I cannot play discs? The optical disc drive on your computer may have been disabled in the BIOS setup screen. Follow the steps and the tip in Disabling Built-in Devices (page 130) to enable the drive. Troubleshooting > Display n186 N Display Why did my screen go blank? . Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 123) for more information. . Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit. . If your computer is using battery power, make sure the battery pack is installed properly and is charged. See Using the Battery Pack (page 19) for more information. . If the display output is directed to the external display, press the Fn+F7 keys. See Combinations and Functions with the Fn Key (page 29) for more information. What should I do if I do not see proper images or videos? . Be sure to select Highest (32 bit) for the display colors before using video/image software or starting DVD playback. Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: 1 Right-click on the desktop and select Personalize. 2 Click Display Settings. 3 Select Highest (32 bit) under Colors. . Do not change th...

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