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To change the settings, launch the VAIO Control Center, select the control item for the external display, and then click to select the check box for changing the options to detect the external display. Then, try the Fn+F7 keys to change the display output. 136nNTroubleshooting How do I run Windows Aero? ! This Q & A entry applies to selected models only. To run Windows Aero, follow these steps: 1 Click Start and Control Panel. 2 Click Customize colors under Appearance and Personalization. 3 Click Open classic appearance properties for more color options. 4 Select Windows Aero from the Color scheme options on the Appearance tab. 5 Click OK. For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support. 137nNTroubleshooting Printing What should I do if I cannot print a document? . Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and computer. . Make sure your printer is compatible with the Windows operating system installed on your computer. . You may need to install the printer driver software before you use your printer. See the manual that came with your printer for more information. . If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart the computer. . If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may enable printing. Follow these steps: 1 Click Start and Control Panel. 2 Click Printer under Hardware and Sound. 3 Right-click the printer icon and select Properties. 4 Click the Ports tab. 5 Click to cancel the Enable bidirectional support check box. 6 Click OK. This change to the settings disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and remote panel. 138nNTroubleshooting Microphone What should I do if my microphone does not work? If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. How can I prevent microphone feedback? Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker. To prevent this problem: . Keep the microphone away from a sound output device. . Turn down the volume of the speakers and the microphone. 139nNTroubleshooting Mouse What should I do if my computer does not recognize my mouse? . Make sure your mouse is securely plugged into the port. . Restart your computer with your mouse connected. What should I do if the pointer does not move when I use my mouse? . Make sure another mouse is not connected. . If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window. . If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Restart to restart your computer. . If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. If the Windows Security window appears, click Restart. . If this procedure does not work, press and hold the power button until the computer turns off. ! Turning off your computer with the power button may cause loss of unsaved data. 140nNTroubleshooting Speakers What should I do if my external speakers do not work? . If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. . Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound. . Make sure your speakers are designed for computer use. . If your speakers have a muting button, set the button to off. . The volume may have been turned off by the Fn+F2 keys. Press them once again. . The volume may have been minimized by the Fn+F3 keys. Press the Fn+F4 keys to turn up the volume loud enough to hear sound. . If your speakers require external power, make sure the speakers are connected to a power source. See the manual that came with your speakers for more information. . Check the Windows volume controls by clicking the volume icon on the taskbar. What should I do if I do not hear sound from the built-in speakers? . If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. . Make sure the speaker volume is turned up loud enough and the audio option is enabled. . The volume may have been turned off by the Fn+F2 keys. Press them once again. . The volume may have been minimized by the Fn+F3 keys. Press the Fn+F4 keys to turn up the volume loud enough to hear sound. . Check the Windows volume controls by clicking the volume icon on the taskbar. 141nNTroubleshooting Touch Pad What should I do if the touch pad does not work? . You may have disabled the touch pad without connecting a mouse to your computer. See ...
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