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The region code is listed on the packaging of the disc. . Change the resolution under Control Panel -Display to a lower resolution. . If you see video but cannot hear sound, check all of the following: . Make sure the mute setting is off on your DVD player. . Check the Master Volume settings of the Sounds and Audio Device Properties. . If you have connected speakers externally, check the volume settings of the computer speakers and check the connections between your speakers and the computer. . In the Device Manager, check that the correct drivers are installed properly. To display the Device Manager, click Start, Control Panel, and Performance and Maintenance. Click the System icon and then the Device Manager button on the Hardware tab. . A dirty or damaged disc may cause the computer to "hang" while it tries to read the disc. If necessary, reboot the computer, remove the disc and then check that it is not dirty or damaged. . Check your PG settings (Parental Guidance) in the DVD software as they might be preventing you from playing certain DVDs when they are activated. . The default DVD region code is 2. Do not change this setting using the Region Code Change function in Windows, or using any other software applications. System malfunctions originating from the user changing the DVD region code are beyond the scope of your warranty and will result in service charges for repair. If you do not immediately see the Display icon after clicking Control Panel, click Switch to Classic View on the left. 174174nN Troubleshooting I cannot play a DVD when using two screens . You will not have a problem in the following situations: . When you use a CRT or an LCD display on its own. . When you play MPEG files which are recorded on the hard disk drive with Windows Media Player 10 or VAIO Zone. The reading speed of CD/DVD-RWs is very slow Generally, the reading speed of a CD/DVD-RW is slower than that of a -ROM or -R. The reading speed can also vary depending on the type of format. The disc tray does not eject even when the eject button is pressed . Check that the computer is turned on. . The CD-writing application software may be stopping the disc from being ejected. . Make sure the computer is not in Standby or Hibernate mode. The disc tray ejects even when it has been locked into place . Ensure that the disc is placed with the label side facing up. . Clean the disc and the optical disc drive lens with an appropriate cleaner. . The disc may be scratched. Place another disc to see if that is the reason. . There may be condensation in the drive. Remove the disc and leave the drive open for approximately one hour. Remove the battery while you wait for the condensation to disappear. 175175nN Troubleshooting Troubleshooting PC Cards My PC Card is not working Make sure the PC Card is compatible with your...

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