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Press the Ctrl+Alt+Delete keys simultaneously. In the Windows Task Manager window, select Restart from the Shut Down menu to restart your computer. . Press and hold the power button. When your computer turns off, wait 10 to 15 seconds then press the power button again to restart the computer. 176176nN Troubleshooting Speakers What should I do if my speakers do not work? . Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound. . Make sure your speakers are designed for computer use. . If your speakers have a muting button, set the button to off. . The speaker volume may have been turned off. Press the muting button on your computer. . If you have connected an audio cable to the headphones jack, disconnect the cable and use the speaker cable supplied with your speakers. . If you are using battery power, make sure the battery is installed properly and is charged. . If your speakers require external power, make sure the speakers are connected to a power source. See the manual that came with your speakers for more information. What should I do if I cannot hear sound from my speakers? . If your computer is using battery power, make sure the battery is properly installed and is charged. . If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. . Make sure the speaker volume is turned up loud enough and the audio option is enabled. . The speaker volume may have been turned off. Press the muting button on your computer. . Check the volume controls in Windows. 177177nN Troubleshooting Touch Pad What should I do if the touch pad does not work? . Try restarting your computer. Press the Ctrl+Alt+Delete keys simultaneously. In the Windows Task Manager window, select Restart from the Shut Down menu to restart the computer. . If the pointer does not move while playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart your computer. . If the problem persists, make sure a mouse is not installed. . You may have disabled the touch pad without connecting a mouse to your computer. See Using the Touch Pad (page 35). How do I change the left and right button assignments? If your computer is interpreting a single-click as a double-click, you may want to change the button assignments. Follow these steps: 1 Click Start and then Control Panel. 2 Click Printers and Other Hardware. 3 Click Mouse. 4 Click the Buttons tab. 5 Select your preferences in the Button Selection box, and then click Apply to install your settings. You may need to press the Tab key and the M and m keys to make your selections. 6 Click OK to close the window. 178178nN Troubleshooting Keyboard What should I do if the keyboard configuration is wrong? . The language layout of your computer's keyboard is specified on the sticker on the box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. . To change the keyboard configuration, follow these steps: 1 Click Start and then Control Panel 2 Click Date, Time, Language and Regional Options, and click Regional and Language Options. 3 Change the settings as desired. What should I do if I cannot enter certain characters with the keyboard? If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator is off. If the Num lock indicator is on, press the Num Lk key to turn it off before entering these characters. 179179nN Troubleshooting Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: 1 Close all programs that are accessing the floppy disk drive. 2 Wait for the LED indicator on the floppy disk drive to turn off. 3 Push the eject button to remove the disk, and disconnect the USB floppy disk drive from your computer. 4 Reconnect the floppy disk drive by inserting the USB connector (with the USB icon facing upward) into the USB port. 5 Restart the computer by clicking Start, Turn Off Computer, and then Restart. What should I do if I cannot write data to a floppy disk? . Make sure the floppy disk is properly inserted in the drive. . If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can either use a floppy disk that is not write-protected or disable the write-protect feature. 180180nN Troubleshooting PC Cards What should I do if my PC Card does not work? . Make sure the PC Card is inserted properly. See Inserting a PC Card (page 47) for more information. . Make sure the PC Card is compatible with the Microsoft Windows operati...
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