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Check that the Num lock indicator light is unlit. If the Num lock indicator is lit, press the Num Lk key to turn it off before entering these characters. What should I do if I cannot use the numeric keypad to enter numbers? If you cannot use the numeric keypad, Num Lk mode may not be activated. Check if the Num lock indicator light is unlit. If the indicator light is unlit, press the Num Lk key to turn it on before entering numerals. Troubleshooting > Floppy Disks n143 N Floppy Disks Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: 1 Close all programs that are accessing the floppy disk drive. 2 Wait until the indicator light on the floppy disk drive turns off. 3 Push the eject button to remove the disk, and unplug the USB floppy disk drive from your computer. 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port. 5 Restart the computer by clicking Start, the arrow next to the Shut down button, and Restart. What should I do if I cannot write data to a floppy disk? . Make sure the floppy disk is properly inserted in the drive. . If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can either use a floppy disk that is not write-protected or disable the write-protect feature. Troubleshooting > Audio/Video n144 N Audio/Video How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: 1 Click Start and Control Panel. 2 Click Hardware and Sound. 3 Click Manage audio devices under Sound. 4 On the Sounds tab, click to cancel the Play Windows Startup sound check box. 5 Click OK. How do I change the sound output device? If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or headphones jack, you need to change the device for sound output. 1 Close all open programs. 2 Click Start and Control Panel. 3 Click Hardware and Sound. 4 Click Manage audio devices under Sound. 5 On the Playback tab, select your desired device for sound output and click Set Default. Troubleshooting > Audio/Video n145 N What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? . You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound output...
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