The window I have just closed continues to appear on my LCD Press the key and key twice to refresh the screen. I cannot switch from LCD display to TV and vice versa If a DVD disc is inserted in the DVD- ROM drive, remove the disc. About CD-ROMs and floppy disks My CD- RW/DVD- ROM drive tray does not open . Make sure the computer is turned on. . Press the eject button on the disc drive. Getting help . If the disc does not come out when you press the eject button, go to Windows Explorer73 nNor My Computer. Se lect the drive , click the right button of your mouse and select Eject or press the + keys to open the disk tray. Sony Notebook User Guide . If the eject button does not work, you can open the tray by inserting a sharp, pointed object into the hole to the right of the eject button. I cannot play a CD-ROM . After inserting the CD, wait for a few seconds for the system to detect it before you try to access it. . Make sure the label of the disc is facing up. . If the disc requires software, make sure the software is installed according to the instructions of the program. . Check the volume of your speakers. . Clean the disc with an appropriate cleaner. . Moisture condensation may have occurred. Do not use the computer for at least 1 hour before turning it on. I cannot play a DVD- ROM . If a region code warning appears when you are using the DVD player, it could be tha t the DVD-ROM you are trying to play is incompatible with the DVD-ROM drive on your notebook. The region code is listed on the packaging of the disc. . If you hear sound but cannot see a picture, your computer's video resolution may be set too high. Change the resolution in the Windows ® Control Panel - Display to a lower resolution. . If you see a picture but cannot hear any sound, check all of the following: . Make sure the mute setting is off on your DVD player. Getting help . Check the master volume setting of the Volume Control. If you have connected speakers externally, 74 nNcheck the volume settings of your computer speakers and check the connections between your speakers and the computer. Sony Notebook User Guide . In the Device Manager, check that the correct drivers are installed properly. To display the Device Manager, click Start, and select Control Panel. Double- click the System ico n. On the Hardware tab, click the Device Manager button. . A dirty or dama ged disc may cause the computer to ' hang' while it tries to read the disc. If necessary, reboot the computer, remove the disc and then check that it is not dirty or damaged. . Check your PG ( Parental Guidance ) in the DVD software as this might be preventing you from playing certain DVDs when it is activated. . On your com puter, the default DVD region code is 2. Do not change this setting using the Region Code Change function in Windows ® , or using any other software applications. System malfunctions originating from the user changing the DVD region code, are beyond the scope of your warranty and will result in service charges for repair. The reading speed of CD-RWs is very slow Generally, the rea ding spee d of a CD- RW is slower than that of a CD- ROM or CD- R. The reading speed can also vary depending on the type of format. Getting help Sony Notebook User Guide Why does my CD- RW drive not record a t the highest speed? You must use 16x CD- R or 10x CD-RW media or higher to achieve optimum performance. If you wa nt to use other media and are having difficulty formatting non- 10x CD- RW discs, change the 75 nNwriting speed from 10x to a lower setting. To change the writing speed from the default to a lower speed, proceed as follows: 1 Go to My Computer from the Start menu. 2 Right- click the Compact Disc icon. 3 Select Properties. 4 Select the Settings ta b. 5 Change the Current Write Speed field to 2x. 6 Click OK. . The VAIO notebook has a maximum recording rate of 16x for CD-R and 10x for CD-RW discs. When I double- click an application icon a message such as ' You must insert the application CD into your CD-ROM drive' appears and the software does not start. . Some titles require specific files that are located on the application CD- ROM. Insert the disc and try starting the program again. . Make sure you place the disc in the tray with the label side facing up. The disc tray does not eje ct even when the eject button is pressed . Check that the notebook is turned on. . The CD-writing application software may be stopping the disc from being ejected. The disc tray ejects even when it has bee n locked into place . Ensure that the disc is placed with the label side facing up. Getting help . The disc may be scratched. Place another disc to see if that is the reason. . There may be condensation in the drive. Remove the disc and leave the drive open for approximately 76 nNone hour. Sony Notebook User Guide My floppy disk drive cannot write to a disk ette . The disk ette is write- protected. Disable the write- protect feature or use a diskette that is n...
