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If the problem occurs when both the keypad overlays are off, make sure the software you are using is not remapping the keyboard. Refer to the software documentation and check that the program does not assign different meanings to any of the keys. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing Fn and F1 simultaneously. If you have registered a password, press any key, type the password and press Enter. If no password is registered, press any key. The screen reactivates and allows you to continue working. If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. HINT: Holding the Fn key and pressing the F5 key several times will advance you through the display options. If you are using an external monitor: . Check that the monitor is turned on. . Check that the monitor’s power cord/cable is firmly plugged into a working power outlet. . Check that the cable connecting the external monitor to the computer is firmly attached. . Try adjusting the contrast and brightness controls on the external monitor. . Press Fn and F5 simultaneously to make sure the display priority is not set for the built-in screen. Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology. Any small bright dots that may appear on If something goes wrong If something goes wrong PC Card problems (Available on certain models) PC Card checklist . Make sure the card is inserted properly into the slot. See “Using PC Cards” in the electronic user’s guide for information about how to insert PC Cards. . Make sure all cables are securely connected. . Occasionally a defective PC Card slips through quality control. If another computer with a PC Card slot is available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving PC Card problems Here are some common problems and their solutions: The slot appears to be dead. PC Cards that used to work no longer work. Check the PC Card status: 1 Click Start, Control Panel, System and Security, and then under System, click Device Manager. 2 Double-click the appropriate PC Card, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your PC Card’s Properties dialog box, which contains information about your PC Card configuration and status. The computer stops working (hangs) when you insert a PC Card. 1 If the PC Card causes the system to hang, hold down the ON/OFF button until the computer shuts down (approximately 10 seconds). 2 Restart the computer and press the F8 key immediately after pressing the ON/OFF button. 3 From the menu, select Safe Mode. If something goes wrong If something goes wrong After the computer starts, click Start, Control Panel, System and Security, and then under System, click Device Manager. 5 Look for an item with a yellow shield with an exclamation mark in it. This indicates there is a resource conflict. Do one of the following: . If there is a resource conflict, right-click the item marked with the yellow exclamation point and select Uninstall from the menu, and then proceed to step 6. . If no resource conflict is indicated, contact the card manufacturer for additional troubleshooting assistance. 6 Click OK to confirm the uninstall. 7 In the Device Manager window, click the Action menu and select Scan for Hardware changes. 8 Restart the computer normally. 9 If the issue is not resolved, contact the card manufacturer for additional troubleshooting assistance. ExpressCard® problems (Available on certain models) ExpressCard® checklist . Make sure the card is inserted properly into the slot. See “Using an ExpressCard®” in the electronic user’s guide for information about how to insert ExpressCards. . Make sure all cables are securely connected. . Occasionally a defective ExpressCard slips through quality control. If another computer with an ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving ExpressCard® problems Here are some common problems and their solutions: The slot appears to be dead. ExpressCards® that used to work no longer work. Check the ExpressCard® status: 1 Click Start, Control Panel, System and Security, and then under System, click Device Manager. If you need further assistance If you need further assistance Double-click the approp...