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. Telephone: We strongly recommend you to visit prior to calling our contact centre, as the solution you are looking for is probably readily available in our knowledge base. For phone support, VAIO-Link is available on Monday to Friday, opening hours depend on country. For the exact opening hours for the country you reside in, please visit Numbers may be updated from time to time without notice. . Since you are responsible for backing up your data, it is essential that you back up all your files from your hard disk as Sony cannot guarantee the integrity of programs or data on your computer during the repair process. . Do not include any accessories in the shipment of the main unit unless advised otherwise. . A flat fee will be charged for out-of-warranty repairs if you choose not to go ahead with the repair. . An address, telephone number and contact person reachable during office hours are compulsory to allow our delivery courier and back-office team to operate successfully. ...
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