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DVD and BD operating problems If you experience a problem playing DVDs or BDs, you may be able to fix the problem yourself. For general problems playing a DVD or BD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly inserted in the drive tray. 3 Use the DVD or BD player software that came with your computer to view DVD or BD movies. If Something Goes Wrong If Something Goes Wrong Develop good computing habits 4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 Verify that your computer recognizes your optical disc drive by clicking Start, and then Computer. The optical disc drive should appear in the list. 6 See “Checking device properties” on page 169for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM or BDROM movie or title. Change the setting for when to turn off the display using the following steps: 1 Click Start, Control Panel, System and Security, and then Power Options. 2 Click Choose when to turn off the display in the left pane. 3 To turn off the display, select Never in the drop-down lists. 4 Click Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: 1 Right-click on the desktop and click Personalize in the menu. 2 Click Screen Saver in the lower-right corner of the window. 3 Select None from the Screen saver drop-down list. 4 Click OK. Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See “Computing tips” on page 97 for instructions. If Something Goes Wrong If Something Goes Wrong Develop good computing habits On a regular basis, back up the information stored on your internal storage drive. Use Windows® to back up files, or the entire computer, to an optical disc, or external hard disk. Here are some ways you can do this: . Use the Windows® operating system to back up files or your entire computer to an optical disc, or external hard disk. . Copy files to a rewritable external storage device. . Connect your computer to the office network and copy files to your network partition. Some people use a combination of these methods, backing up all files to tape weekly and copying critical files to external media on a daily basis. If you have installed your own programs, you should back up these programs as well as your data files. If something goes wr...

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