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Фрагмент инструкции
If Something Goes Wrong 155 Resolving a hardware conflict Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi®) networking. The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows® Help and Support or contact your computer technician. . If your computer is equipped with an internal Wi-Fi® adapter, verify that the Wi-Fi® antenna switch is on (the Wi-Fi® light will be lit). NOTE To determine if your computer has an internal Wi-Fi® adapter, check the device list in Device Manager (part of the Windows® Control Panel, Hardware and Sound). Some Toshiba models may have a Wi-Fi® antenna switch even though they do not have an internal Wi-Fi® adapter. . Verify that signal strength is good using the utility provided with the Wi-Fi® adapter. . If another computer is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other computer cannot browse to a public Web site, the ISP’s (Internet Service Provider) service may be disrupted. . Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case- sensitive. Toshiba provides a Client Manager utility for setting and managing SSIDs. . Check the Control Panel’s Hardware and Sound Device Manager to verify that the Wi-Fi® adapter is recognized by the Windows® operating system, and that the driver is loaded. Carefully note any error messages—these will be very helpful if you should confer with a support technician at a later time. . Verify that the network connection is configured to obtain its Internet Protocol (IP) address dynamically: 1 Click Start, and then Network. 2 Click View Status. 3 Click Details. If Something Goes Wrong 156 Resolving a hardware conflict 4 Verify that the DHCP Enabled setting is set to Yes. 5 Click Close. . Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows® . 1 Click Start to open the Start menu. 2 Type Cmd in the search field. 3 At the top-left of the Start menu, click cmd.exe to open the command prompt. 4 Enter IPCONFIG /ALL and press Enter. The IP address for each active network adapter will be displayed. . Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. . Use the PING command to verify a connection to the gateway at 192.168.1.1 (a default gateway for most wireless routers). 1 Click Start to open the Start menu. 2 Type Cmd in the search field. 3 At the top-left...
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