5 In the Recovery settings window, select Password: Change Acer eRecovery password and click Next. 6 Follow the instructions on screen to complete the process. Note: If the system crashes, and will not boot to Windows, you can run Acer disc-to-disc recovery to restore the factory default image under DOS mode. English EnglishEnglish 48 Acer disc-to-disc recovery Note: This feature is only available on certain models. Multilingual operating system installation Follow the instructions to choose the operating system and language you use when you first power-on the system. 1 Turn on the system. 2 Acer's multilingual operating system selection menu will pop-up automatically. 3 Use the arrow keys to scroll to the language version you want. Press to confirm your selection. 4 The operating system and language you choose now will be the only option for future recovery operations. 5 The system will install the operating system and language you choose. Restore without a Recovery CD This recovery process helps you restore the C: drive with the original software content that is installed when you purchase your notebook. Follow the steps below to rebuild your C: drive. (Your C: drive will be reformatted and all data will be erased.) It is important to back up all data files before you use this option. Before performing a restore operation, please check the BIOS settings. a Check to see if Acer disc-to-disc recovery is enabled or not. b Make sure the [D2D Recovery] setting in [Main] is [Enabled]. c Exit the BIOS Setup Utility and save changes. The system will reboot. Note: To activate BIOS Setup Utility, press during POST. 49 1 Restart the system. 2 While the Acer logo is showing, press + at the same time to enter the recovery process. 3 The message "The system has password protection. Please enter 000000:" is displayed. 4 Enter six zeros and continue. 5 The Acer Recovery main page appears. 6 Use the arrow keys to scroll through the items and press to select the desired choice. Important: This feature occupies 2~3 GB in a hidden partition on your hard drive. English 50 English Troubleshooting my computer This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer by yourself. Contact your dealer or an authorised service center for assistance. Key link: 53 Frequently-asked questions The following is a list of possible situations that may arise during the use of your computer. Easy answers and solutions are provided for each one. I pressed the power button and opened the display, but the computer does not start or boot-up. Look at the power indicator: • If it is not lit, no power is being supplied to the computer. Check the following: • If you are running on battery power, it may be low and unable to power the computer. Connect the AC adaptor to recharge the battery pack. • Make sure that the AC adaptor is properly plugged into the computer and to the power outlet. • If it is lit, check the following: • Is a non-bootable (non-system) disc in the external USB floppy drive? Remove or replace it with a system disc and press ++ to restart the system. Nothing appears on the screen. The computer’s power management system automatically blanks the screen to save power. Press any key to turn the display back on. If pressing a key does not turn the display back on, three things might be the cause: • The brightness level might be too low. Press +<>> (increase) to adjust the brightness level. • The display device might be set to an external monitor. Press the display toggle hot key + to toggle the display back to the computer. • If the Sleep indicator is lit, the computer is in Sleep mode. Press and release the power button to resume. English EnglishEnglish 54 Troubleshooting my computer Image is not full-screen. The computer display has a native resolution of 1024 x 768 (XGA) for the 14.1"/15.0" screens. If you set the resolution lower than this, the screen expands to fill the computer display. Right-click on your Windows desktop and select Properties to bring up the Display Properties dialog box. Then click on the Settings tab to make sure that the resolution is set to the appropriate resolution. Resolutions lower than the specified resolution are not full-screen on the computer or on an external monitor. No audio is heard from the computer. Check the following: • The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute option. • The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the volume control buttons to adjust the volume. See “Hot keys” on page 17 for more detail. • If headphones, earphones or external speakers are connected to t...
