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What should I do if I cannot write data to a floppy disk? . Make sure the floppy disk is properly inserted in the drive. . If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can either use a floppy disk that is not write-protected or disable the write-protect feature. Troubleshooting > Audio/Video n158 N Audio/Video How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: 1 Click Start and Control Panel. 2 Click Hardware and Sound. 3 Click Manage audio devices under Sound. 4 On the Sounds tab, click to cancel the Play Windows Startup sound check box. 5 Click OK. How do I change the sound output device? If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or headphones jack, you need to change the device for sound output. 1 Close all open programs. 2 Click Start and Control Panel. 3 Click Hardware and Sound. 4 Click Manage audio devices under Sound. 5 On the Playback tab, select your desired device for sound output and click Set Default. Troubleshooting > Audio/Video n159 N What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? . You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound output device? (page 158). . If you still hear no sound from the sound output device, follow these steps: 1 Follow steps 1 to 4 in How do I change the sound output device? (page 158). 2 On the Playback tab, select the HDMI or S/PDIF icon and click Properties. 3 Click the Advanced tab. 4 Select the sample rate and bit depth (for example, 48000 Hz, 16 bit) which the device supports. 5 Click OK. Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on your computer. During the video playback, some operations and/or functions may become unavailable, and sound interruptions, dropped frames, and playback failure may occur depending on the configuration of your computer. Troubleshooting > "Memory Stick" n160 N "Memory Stick" What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer on other devices? You may need to reformat your "Memory Stick". Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick", back up important data and confirm that "Memory Stick" does not contain files you want to keep. 1 Copy the data from "Memory Stick" onto your built-in storage device to save data or images. 2 Format "Memory Stick" b...
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