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In this case, cursor operations are possible by using the work surface excluding the right part or bottom part. When no mode is set, the entire surface of the touch pad can be used for cursor operations. (q= page ll) The cursor cannot be controlled Was the touch Dad touched while a key combination (such as C Fn )+( F5 )) was beine used? In this case, restart the computer by using the keyboard (e.g.,[ |gf)). # Disk Operations Cannot read/write to a floppy disk • Has the floppy disk been correctly inserted? • Has the floppy disk been correctly formatted? • Has the Setup Utility been used to set [Floppy Operation] to [Enable]? (CP "Setup Utility") • Your floppy disk content may be corrupted. Unable to write to a floppy disk Is the floppy disk write-protected? How to format a floppy disk is unclear Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File], After confirming the disk volume and format type, start formatting. Unable to read/write to the hard disk • Your drive or file may not have been properly set. • Check to see if the hard disk is full. If it is full, delete unnecessary files. • Your hard disk content may be corrupted. Contact Panasonic Technical Support. When the previous item is not the cause Try testing another drive or media. 19 Troubleshooting Reinstalling Software Before Reinstallation > Preparing • You will need the FIRSTAID CD, CD-ROM included in the Windows 95 System Pack and the FIRSTAID FD you made earlier. If you have not created the FIRSTAID FD, you can create by selecting [Create FIRSTAID FD] in [Start] - (Programs] - [Panasonic). If you can not create this disk, please contact Panasonic Technical Support. ___✓ The CD-ROM pack (CF-VCD711) and FDD cable (CF-VCF351) are required for the following reinstallation procedure. Mount the CD-ROM pack in the multimedia pocket and connect the FDD cable to the floppy disk drive. (Refer to the operating instructions of the CD-ROM pack and FDD cable for details.) When using a CD-ROM drive other than CF-VCD711 (e.g., by connecting it through a PC Card); • For the CD-ROM drive to be properly recognized It is necessary to copy the CD-ROM driver to the FIRSTAID FD with the method below. However, after hard disk is formatted, the operation below is not possible. Before performing the operation below, we recommend creating a duplicate of the FIRSTAID FD with the DISKCOPY command. 1 Start Windows and insert the FIRSTAID FD. 2 Select [Start] - [Programs] - [Accessories] - [NotePad] and open [a:\config.sys|. 3 Rewrite the following line and save. REM ...................................... Device=A:\UP\W1NDOWS\COMMAND\ATAPICD.SYS /D:MSCD000 I-Rewrite this driver for the driver of your CD-ROM drive. Please refer to the operation manual that accompanics the CD-ROM drive. If you connect a CD-ROM drive through a PC card, the driver for the PC Card will be necessary. Refer to the operation manual that accompanies the CD-ROM drive. 4 Copy the CD-ROM driver file (i.e., the driver file rewritten in step 3) of the CD-ROM drive below |a:\up\windows\command] of the FIRSTAID FD. 5 Set the floppy to the write-protect state. ft When using a CD-ROM drive not supported by Windows 95 After reinstalling Windows 95 (after step 11 on page 21), there is a need to install the proper driver software. Refer to the operation manual that accompanies the CD-ROM drive, ft There are cases the reinstallation procedure will slightly differ. 1 Important • Save all important data. If reinstallation is carried out, all data existing prior to the installation will be lost. The reinstallation will return the computer to close to the conditions at time of purchase. • Before the reinstallation procedure, remove all peripherals (except for the CD-ROM drive and FDD cable). • Be sure the AC adapter is connected until the reinstallation procedure is completed. ) Windows 95 (HDD format) If data on your hard disk is compressed, the data should be uncompressed. V ________y 1 Insert the FIRSTAID FD, and turn the computer on; this screen should appear. Microsoft Windows 95 Startup Menu 1. Boot 2. Initialize the HDD for the Hibernation function 3. Restore the HDD to factory default Enter a choice: 1 2 • To use the hibernation function, follow this procedure and be sure to create the hibernation partition. • If you decide not to create the hibernation partition, go on to step® after restarting the computer by press- ing CM>(W)+CBiD Q Select [2.Initialize the HDD for the Hibernation function]. (2) At the confirmation message, press ( Y )• (3) When the message [Press any key to continue...] is displayed, confirm that the FIRSTAID FD has been set in the floppy drive, and then press a key. The computer will reboot. (I) When the message [Press FI for Setup] is displayed, press ( F1 )and then run the Setup Utility © Select [Load Default Settings (PnP)], then press doiiD At the confirmation message, press C Enter ) (6) In [Power Management), set [Pow...