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Warm air enters the freezer every time the door is opened. Open the door less often. The door is not closed completely. The door gasket does not seal properly. A large amount of warm or hot food might have been stored recently. Wait until the freezer has had a chance to reach its selected temperature. The freezer has recently been disconnected for a period of time. Four hours are required for the freezer to cool down completely. Temperature inside the freezer is too cold. Temperature control is set too cold. Turn the control to a warmer setting and allow several hours for the temperature to stabilize. Temperature of external freezer surface is warm. The exterior freezer walls can be as much as 30.F warmer than room temperature. This is normal while the compressor works to transfer heat from inside the freezer cabinet. Popping or cracking sound when compressor comes on. Metal parts undergo expansion and contraction, as in hot water pipes. This is normal. Sound will level off or disappear as freezer continues to run. Bubbling or gurgling sound, like water boiling. Refrigerant (used to cool freezer) is circulating throughout the system. This is normal. Vibrations. Check to assure that the freezer is on a level surface. Floor is uneven or weak. Freezer rocks on the floor when it is moved slightly. Be sure floor can adequately support freezer. Level the freezer by putting wood or metal shims under part of the freezer. The freezer is touching the wall. Re-level the freezer and move it from the wall. See “Installation Instructions”. Moisture forms on inside freezer walls. Weather is hot and humid, which increases internal rate of frost build-up. This is normal. Door is slightly open. Door is kept open too long, or is opened too frequently. Open the door less often. The door is not sealed properly. Moisture forms on outside of freezer. Door is slightly open, causing cold air from inside the freezer to meet warm moist air from outside. The door will not close properly. The freezer is not on a level surface. The gasket is dirty. The storage basket is out of position. SERVICE FOR YOUR FREEZER We are proud of our customer service organization and the network of professional service technicians that provide service on your Avanti freezers. With the purchase of your Avanti freezer, you can be confident that if you ever need additional information or assistance, the Avanti Products Customer Service Team will be here for you. Just call us toll-free. AVANTI PRODUCTS CUSTOMER SERVICES Product Information 800-323-5029 Whatever your questions are about our products, help is available. Part Orders 800-220-5570 You may order parts and accessories that will be delivered directly to your home, by personal check, money order, Master Card, or Visa. In-Home Repair Service 800-220-5570 An Avanti Products authorized service center will provide expert repair service, scheduled at a time that is convenient for you. Our trained servicers know your freezer inside and out. WIRING DIAGRAM YOUR Avanti Products WARRANTY Staple your sales receipt here. Proof of original purchase date is needed to obtain service under warranty. WHAT IS COVERED LIMITED ONE-YEAR WARRANTY For one year from the date of purchase by the original owner, Avanti Products will, at its option, repair or replace any part of the freezer, which proves to be defective in material or workmanship under normal use. During this period Avanti Products will provide all parts and labor necessary to correct such defects free of charge, so long as the freezer has been installed and operated in accordance with the written instructions in this manual. In rental or commercial use, the warranty period is 90 days. All Avanti Appliances of 3.5 cubic foot capacity or less must be brought/sent to the appliance service shop for repair. Avanti Products will provide you with a reasonably similar replacement product that is either new or factory refurbished • Content losses of food due to spoilage. WHAT IS NOT COVERED • Incidental or consequential damages. • Parts and labor costs for the following will not be considered as warranty: • Chest freezer lid liners. • Light bulbs and/or plastic housing. • Plastic cabinet liners. • Punctured evaporator that voids the warranty on the complete sealed system. • Repairs performed by unauthorized servicers. • Shipping and handling costs associated with the replacement of the unit. LIMITED SECOND THROUGH FIFTH YEAR WARRANTY For the second through the fifth year from date of original purchase, Avanti Products will provide a replacement compressor free of charge due to a failure. You are responsible for the service labor and freight charges. In rental or commercial use, the limited compressor warranty is one year and nine months. Cost to move the freezer to the servicers’ shop and back to the users’ home, as may be required, are the users’ responsibility. • Service calls that do not involve defects in material or workmanship such as customer education, door reve...

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