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Фрагмент инструкции
+371 7460399 Lithuania NA UAB "Ser vicenet" +370 7400088 Romania NA Blue Ridge Intl. +40 21 2101969 Serbia & Montenegro NA Kim Tec d.o.o. +381 11 20 70 684 Slovenia NA PC H.and +386 1 530 08 24 Ukraine NA Comel +380 562320045 NA Topaz-Ser vice Company +38 044 245 73 31 Russia NA CPS +7 (495) 645 6746 (for repair) NA CEEE Par tners +7 (495) 645 3010 (for sales) Slovakia NA Datalan Ser vice +421 2 49207155 Turkey NA Techpro +90 212 444 4 832 Czech Rep. NA Asuppor t 800 100 697 Hungar y NA Serware +36 1 2426331 NA Profi Ser vice +36 1 814 8080 Contact Information for LATIN AMERICA region: Country Call center Consumer care number Brazil Vermont 0800-7254101 Argentina 0800 3330 856 Contact Information for China: China Consumer care number : 4008 800 008 Contact Information for NORTH AMERICA : Country Call center ASC Consumer care number U.S.A. TOS Teleplan (877) 835-1838 Canada Supercom Supercom (800)479-6696 41 10. Customer care and warranty Contact Information for APMEA region: Country Call center ASC Consumer care number Australia NA AGOS NETWORK PTY LTD 1300 360 386 New Zealand NA Visual Group Ltd. 0800 657447 Hong Kong / Macau NA Smar t Pixels Technology Ltd. Hong Kong:Tel: +852 2619 9639 Macau:Tel: (853)-0800-987 India NA REDINGTON INDIA LTD Tel: 1 800 425 6396 SMS: PHILIPS to 56677 Indonesia NA PT. Gadingsari elektronika Prima Tel: 62 21 75909053, 75909056, 7511530 South Korea NA PCS One Korea Ltd. 080-600-6600 Malaysia NA After Market Solutions (CE) Sdn Bhd 603 7953 3370 Pakistan NA Philips Consumer Ser vice (9221) 2737411-16 Singapore NA Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center) (65) 6882 3999 Taiwan PCCW Teleser vices Taiwan FETEC.CO 0800-231-099 Thailand NA Axis Computer System Co., Ltd. (662) 934-5498 South Africa NA Sylvara Technologies Pty Ltd 086 0000 888 United Arab Emirates NA AL SHAHD COMPUTER L.L.C 00971 4 2276525 Israel NA Eastronics LTD 1-800-567000 Vietnam NA FPT Ser vice Informatic Company Ltd. +84 8 38248007 Ho Chi Minh City +84 5113.562666 Danang City +84 5113.562666 Can tho Province Philippines NA Glee Electronics, Inc. (02) 633-4533 to 34, (02) 637-6559 to 60 Sri Lanka NA no distributor and/or ser vice provider currently Bangladesh NA Distributor : Computer Source Ltd (warranty buy-out) 880-2-9141747, 9127592 880-2-8128848 / 52 Nepal NA Distributor : Syakar Co. Ltd (warranty buy-out) 977-1-4222395 Cambodia NA Distributor : Neat Technology Pte Ltd (Singapore) (warranty buy-out) 855-023-999992 42 11. Troubleshooting & FAQs 11. Troubleshooting & FAQs 11.1Troubleshooting This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer ser vice representative. Common Problems No Picture (Power LED not lit) • Make sure the power cord is plugged into the power outlet and into the back of the monitor. • First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position. No Picture (Power LED is White) • Make sure the computer is turned on. • Make sure the signal cable is properly connected to your computer. • Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable. • The Energy Saving feature may be activated Screen says Attention Check cable connection • Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Star t Guide). • Check to see if the monitor cable has bent pins. • Make sure the computer is turned on. satisfactor y, you can do manual adjustments via the OSD menu. Note The Auto Function is not applicable in DVI- Digital mode as it is not necessar y. Visible signs of smoke or sparks • Do not perform any troubleshooting steps • Disconnect the monitor from mains power source immediately for safety • Contact with Philips customer ser vice representative immediately. Imaging Problems Image is not centered • Adjust the image position using the “Auto” function in OSD Main Controls. • Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image vibrates on the screen • Check that the signal cable is properly securely connected to the graphics board or PC. Vertical flicker appears • Adjust the image using the “Auto” function in OSD Main Controls. • Eliminate the ver tical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Horizontal flicker appears AUTO button doesn't function • Adjust the image using the “Auto” function • The auto function is applicable only in in OSD Main Controls. VGA-Analog mode. If the result is not 43 11. Troubleshooting & FAQs • Eliminate the ver tical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image appears blurred, indistinct or too dark • Adjust the contrast and brightness on On-Screen Display. An "after-image", "burn-in" or "ghost image" remains after the power has been turned ...
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