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Disclaimer The information contained in this document is subject to change without notice and should not be construed as a commitment or obligation by Aspen Touch Solutions. Aspen Touch Solutions assumes no responsibility for any errors that may appear in this document, and does not make any expressed or implied warranty with regard to this document, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose. Aspen Touch Solutions shall not be liable for any incidental or consequential damages arising from or in connection with the use of this document or the product which it describes, whether or not that use is consistent with any statement in this document. Trademarks Aspen, Aspen Touch Monitor, ATM, Auto-Sensing Brightness Adjustment and the Aspen logo are trademarks of Aspen Touch Solutions, Inc. Trademarks of all other products mentioned in this document are owned by the products’ respective companies. Contact Information Aspen Touch Solutions 31207 Keats Way, Suite 104 Evergreen, Colorado 80439 tel: 303.468.4130 toll free: 877.427.7393 (North America) fax: 303.468.4131 web: email: techsupport@aspentouchsolutions.com Aspen ATM-123R Series Touch Monitor Product Manual Table of Contents Usage Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Connections and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Data Connection Power, Video and Audio Mounting Display Setup and On Screen Display (OSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 On Screen Display Controls Display Setup Display Resolution OSD Menu and Functions Power/OSD Lock/Unlock Auto-Sensing Brightness Adjustment Touchscreen and Touchscreen Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Touchscreen Features and Use Touchscreen and Peripheral Drivers Driver Installation Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Usage Notice Warning: To prevent the risk of fire or shock, do not expose this product to rain or moisture Warning: To avoid electric shock, do not open or disassemble this product. There are no user serviceable parts in this product. Refer all service questions to Aspen Touch Solutions or a qualified service provider. Introduction Congratulations on your purchase of an Aspen Touch Solutions Touch Monitor. This manual covers all models of the Aspen Touch Monitor 12" (ATM-123R) series of touch monitor products. Aspen has brought together a team of experienced developers from the touch industry to create what we believe to be the finest touch monitors available in the industry today. Your Aspen Touch Monitor combines outstanding flat panel display design, the most needed features for typical touch, POS and medical applications, and the best touchscreen components to deliver a product of superior performance and value. We welcome your comments on our products and our company. For the latest product information, see our web site at As you read this manual, you may encounter words or terms associated with display, touchscreen or touch applications that you are not familiar with. Many of the words unique to this industry have been italicized on first use in this manual. Definitions of these words have been included in the Glossary. Product features of the Aspen ATM-123R series Touch Monitor include: • 12" AMTFT LCD panel • 350 nit Brightness / 300:1 Contrast Ratio LCD panel • Auto-Sensing Brightness Adjustment for the best performance in changing light conditions • High resolution resistive touchscreen with Dual Interface USB (ATM-123R only) and Serial connections • 800 x 600 native resolution • On Screen Display (OSD) for display setup, with vandal-resistant lockable controls • One-click access to Brightness, Audio Mute, and Video Auto-Adjust functions • Universal external power supply for world-wide operation (+12VDC Internal Power) • State-sensing, lockable power switch prevents display from being turned off by vandals, and restores operation after AC power is interrupted • Power-on indicator built-in to power ON/OFF switch (OEM models only) • Variety of VESA-compatibl...