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You can minimize these losses by using an extension cable with better conduction quality or with a built-in booster. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the How to adjust the screen resolution section. Select the native resolution. Pixel errors can be seen: One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color. • Clean the LCD screen. • Cycle power on-off. • These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology. The image has a faulty coloration: It has a yellow, blue or pink appearance. On the monitor, press “Enter” key and press t or u key to move to the “Recall” icon and press “Enter” key to enter “Recall” sub menu. Press t or u key to select “Color Recall” and select “Yes” in “Color Recall” sub menu, then press “Enter” key to recall to factory settings. If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. No image can be seen: Is the prompt on the display illuminated in green? If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read “Supported operating modes” section. Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. Is the prompt on the display not illuminated at all? Check the power supply mains socket, the external power supply and the mains switch. Troubleshooting 30 The image is distorted, flashes or flickers: Read the How to adjust the screen resolution section and then select the correct resolution, refresh rate and make adjustments based on these instructions. The image is displaced in one direction: Read the How to adjust the screen resolution section and then select the correct resolution, refresh rate and make adjustments based on these instructions. Need More Help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com 31 Troubleshooting 1 11101 1110 Supported operating modes Incoming display mode (Input timing) Resolution Horizontal Frequency (KHz) Vertical Frequency (Hz) Pixel Frequency (MHz) Comment 640x350 31.47(P) 70.08(N) 25.17 DOS 720x400 31.47(N) 70.08(P) 28.32 DOS 640x480 31.47(N) 60.00(N) 25.18 DOS 640x480 35.00(N) 67.00(N) 30.24 Macintosh 640x480 37.86(N) 72.80(N) 31.50 VESA 640x480 37.50(N) 75.00(N) 31.50 VESA 800x600 37.88(P) 60.32(P) 40.00 VESA 800x600 48.08(P) 72.19(P) 50.00 VESA 800x600 46.87(P) 75.00(P) 49.50 VESA 832x624 49.72(N) 74.55(N) 57.29 Macintosh 1024x768 48.36(N) 60.00(N) 65.00 VESA 1024x768 56.48(N) 70.10(N) 75.00 VESA 1024x768 60.02(P) 75.00(P) 78.75 VESA 1024x768 60.24(N) 74.93(N) 80.00 Macintosh 1152x864 67.50(P) 75.00(P) 108.00 VESA 1152x870 68.68(N) 75.06(N) 100.00 Macintosh 1152x900 61.80(N) 66.00(N) 94.50 SUN 66 1152x900 71.81(N) 76.14(N) 108.00 SUN 1280x1024 64.00(P) 60.00(P) 108.00 VESA 1280x1024 75.83(N) 71.53(N) 128.00 IBMI 1280x1024 80.00(P) 75.00(P) 135.00 VESA 1280x1024 81.18(N) 76.16(N) 135.09 SPARC2 1680x1050 75 60 162 VESA • Modes not listed in the table may not be supported. For an optimal picture, we recommended you choose a mode listed in the table above. • There are 23 available modes that are compatible with Windows. • Image disruption may occur as a result of signal frequency differences from VGA cards which do not correspond with the usual standard. This is not, however, an error. You may improve this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from the “Geometry” menu. • If you switch off the monitor, interference lines can occur on your screen. But do not be concerned about this, as it is normal. • To extend the service life of the product, we recommend that you use your computer's power management function. Supported operating modes 32 1 11111 1111 Specifications BenQ FP202W Model FP202W Display type 20.1" , active, TFT Viewable diagonal 51.1 cm Native (maximum) resolution 1,680 x 1,050 @ 60 Hz * Colors 16.7 million Contrast / Brightness 600:1 / 300 cd/m2 Response time 8 ms Viewing angle (left/right, up/down) 140, 130 (CR=10) Line frequency Image frequency 31 - 81 kHz Multi- frequency monitor 56 - 76 Hz, exception: 1680 x 1050 @ 60 Hz (Max.) only Image checks Digital, Screen OSD Technology, iKey (automatic image setting) Controls 7 butto...