Q: In the BIOS Setup program, why are some BIOS options missing? A: Some advanced options are hidden in the BIOS Setup program. Press to enter BIOS Setup during the POST. In the Main Menu, press + to show the advanced options. Q: Why is the light of my keyboard/optical mouse still on after the computer shuts down? A: Some motherboard provides a small amount of standby power after the computer shuts down and that's why the light is still on. Q: How do I clear the CMOS values? A: If your motherboard has a clearing CMOS jumper, refer to the instructions on the CLR_CMOS jumper in Chapter 1 to short the jumper to clear the CMOS values. If your board doesn't have this jumper, refer to the instructions on the motherboard battery in Chapter 1. You can temporarily remove the battery from the battery holder to stop supplying power to the CMOS, which will clear the CMOS values after about one minute. Refer to the steps below: Steps: 1. Turn off your computer and unplug the power cord. 2. Gently remove the battery from the battery holder and wait for one minute. (Or use a metal object like a screwdriver to touch the positive and negative terminals of the battery holder, making them short for 5 seconds.) 3. Replace the battery. 4. Plug in the power cord and restart your computer. 5. Press to enter BIOS Setup. Select "Load Fail-Safe Defaults" (or "Load Optimized Defaults") to load BIOS default settings. 6. Saves changes and exit BIOS Setup (select "Save & Exit Setup") to restart your computer. Q: Why do I still get a weak sound even though I have turned my speaker to the maximum volume? A: Make sure your speaker is equipped with an internal amplifier. If not, try a speaker with power/ amplifier. Q: What do the beeps emitted during the POST mean? A: The following Award BIOS beep code descriptions may help you identify possible computer problems. (For reference only.) 1 short: System boots successfully 2 short: CMOS setting error 1 long, 1 short: Memory or motherboard error 1 long, 2 short: Monitor or graphics card error 1 long, 3 short: Keyboard error 1 long, 9 short: BIOS ROM error Continuous long beeps: Graphics card not inserted properly Continuous short beeps: Power error - 93 - Appendix 5-3-2 Troubleshooting Procedure If you encounter any troubles during system startup, follow the troubleshooting procedure below to solve the problem. Turn off the power. Remove all peripherals, connecting cables, and power cord etc. The problem is verified and solved. Yes No A Check if the CPU cooler is attached to the CPU securely. Is the power connector of the CPU cooler connected to the CPU_FAN header properly? Check if the memory is installed properly on the memory slot. Yes Yes START Make sure the motherboard does not short-circuit with the chassis or other metal objects. Insert the graphics card. Connect the ATX main power cable and the 12V power cable. Turn on the power to start the computer. No Secure the CPU cooler on the CPU. Connect the CPU cooler power cable to the motherboard. No Correctly insert the memory into the memory socket. Press to enter BIOS Setup. Select "Load Fail-Safe Defaults" (or "Load Optimized Defaults"). Select "Save & Exit Setup" to save changes and exit BIOS Setup. (Continued...) The problem is verified and solved. The problem is verified and solved. Isolate the short circuit. GA-MA78GM-UD2H Motherboard - 94 - If the procedure above is unable to solve your problem, contact the place of purchase or local dealer for help. Or go to the Support\Technical Service Zone page to submit your question. Our customer service staff will reply you as soon as possible. No Yes Check if there is display on your monitor. Yes When the computer is turned on, is the CPU cooler running? No The graphics card, expansion slot, or monitor might fail. Turn off the computer. Plugg in the keyboard and mouse and restart the computer. No Yes Check if the keyboard is working properly. No Yes Reinstall the operating system. Reinstall other devices one by one (install one device at one time and then boot the system to see if the device works successfully). END The power supply, CPU or CPU socket might fail. The keyboard or mouse might fail. A Turn off the computer and connect the IDE/SATA devices. Check if the system can boot successfully. Press to enter BIOS Setup. Select "Load Fail-Safe Defaults" (or "Load Optimized Defaults"). Select "Save & Exit Setup" to save changes and exit BIOS Setup. The problem is verified and solved. The problem is verified and solved. The problem is verified and solved. The problem is verified and solved. The IDE/SATA device, connector, or cable might fail. - 95 - Appendix 5-4 Regulatory Statements Regulatory Notices This document must not be copied without our written permission, and the contents there of must not be imparted to a third party nor be used for any unauthorized purpose. Contravention will be prosecuted. We believe that the information contained her...
