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• Check if the outdoor unit is covered or installed near the obstacle. Take the cover off and take the obstacle away. • If you want to operate the air conditioner in the sunlight, cover the outdoor unit using curtains or etc. • Check if the air conditioner is operating in De-ice mode. When the ice formed in winter or the outdoor temperature is too low, the air conditioner operates in De-ice mode automatically. In De-ice mode, indoor fan stops and cool air does not come out. • If the doors or windows are open, it may cause bad cooling (heating) performance. Close the doors and windows. • Check if the air conditioner has just been turned on after stopping cooling(heating) operation. In this case, just a fan will run to protect the outdoor unit compressor. • Check if the pipe length is too long. When the pipe length exceeds maximum allowable pipe length, cooling (heating) performance may decrease. PROBLEM SOLUTION Remote controller is not working. • Check if your batteries are depleted. • Make sure nothing is blocking your remote controller sensor. • Check that there are strong lighting apparatus near the air conditioner. Strong light which comes from fluorescent bulbs or neon signs may interrupt the electric waves. Timer function does not set. Check if you press the Set button on the remote controller after you have set the time. The indicator is blinking continuously. Press the Power button or disconnect the power plug/switch offthe auxiliary power switch. If the indicator is still blinking, contact the service center. Odors permeate in the room during operation. Check if the appliance is running in a smoky area. Ventilate the room or operate the air conditioner in Fan mode for 1~2 hours. (Wedo not use smelly components in the air conditioner.) Error is indicated. • When an indoor unit indicator blinks, contact the nearest service center. Noise is generated. • Depending on the status of the air conditioner usage, noise canbe heard when refrigerant flow movement changes. It is normal. Smoke is generated from the outdoor unit. • If may not be a fire but it can be a steam generated by the defrostoperation from outdoor heat exchanger during Heat mode in winter. Water is dropping from the outdoor unit piping connection. • Water may be generated because of the temperature difference. It is normal. ENGLISH 17 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT ALBANIA 42 27 5755 AUSTRIA 0810 - SAMSUNG (7267864, € 0.07/min) BELGIUM 02-201-24-18 (Dutch) (French) BOSNIA 05 133 1999 BULGARIA 07001 33 11 CROATIA 062 SAMSUNG (062 726 7864) CZECH 800 -SAMSUNG (800-726786) DENMARK 70 70 19 70 FINLAND 030 - 6227 515 FRANCE 01 48 63 00 00 GERMANY 01805 - SAMSUNG(726-7864 € 0,14/Min) CYPRUS 8009 4000 only from landline GREE...

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