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Products Affected ASM 7.0 (Acer Server Manager 7.0) Revision History Date Revision Modification May 5, 2005 1.0 First release the document Dec 21, 2005 1.1 Added ASM Console, ASR, Chassis, OS Support. Updated ARMC, Installation, Power Control, RAID Status Monitor, Remote Console, Redirection, System, Troubleshooting and Uninstallation Jan 16, 2006 1.2 Added Memory. Updated Installation, Power Control and Troubleshooting May 2, 2006 1.3 Added Wake On LAN. Updated Language Support, OS Support, Power Control, Troubleshooting. Jul 3, 2006 1.4 Added Email Alerts, Power Supply Management. Updated Installation. 1 of 1 Acer Confidential ASM 7.0 FAQ (Frequently Asked Questions) ASM 7.0 FAQ (Frequently Asked Questions) Altos Servers 1. Which Altos servers can ASM 7.0 support? ANSWER: Please refer to ASM 7.0 THOL (Tested Hardware & Operating System List) for more detail. ARMC (Acer Remote Management Card) 1. Is ASM 7.0 integrated with ARMC or ARMC/2? ANSWER: At current stage, ASM 7.0 still cannot detect ARMC or ARMC/2 if it is installed on the server. However, ASM 7.0 build 400 (or later) provides user interface to launch the ARMC/2 Console. User has to manually specify the IP address of ARMC/2. ASM 6.0 1. Is ASM 7.0 backward compatible with ASM 6.0? ANSWER: No. At current stage, ASM 7.0 Console cannot manage ASM 6.0 Agent; ASM 6.0 Console cannot manage ASM 7.0 Agent. 2. Can you provide a comparison table of supported functions between ASM 6.0 and ASM 7.0? ANSWER: A brief comparison table is provided below: Functions ASM 6.0 ASM 7.0 Web GUI Yes5 YES Linux-based Console NO YES Auto-discovery manageable server YES YES ARMC Support YES NO Availability History YES YES Health Monitor YES YES LSI MegaRAID monitoring YES YES Onboard SATA RAID monitoring NO YES Remote Admin Console YES YES Remote Windows Console YES YES4 Remote Linux Console YES NO 2 of 2 Acer Confidential ASM 7.0 FAQ (Frequently Asked Questions) System Inventory YES YES Performance Monitor YES YES Terminal Service YES NO Alert action for events YES YES Separated Event Viewer for PET YES NO Power Control by IPMI YES YES Power Control by ASF YES YES Grouping feature YES YES2 Integration with HP OpenView YES YES3 Integration with CA UniCenter YES Not Ready1 Downloading and installing packages NO Not Ready1 Server managed by multiple Console YES NO ASM 7.0 FAQ (Frequently Asked Questions) System Inventory YES YES Performance Monitor YES YES Terminal Service YES NO Alert action for events YES YES Separated Event Viewer for PET YES NO Power Control by IPMI YES YES Power Control by ASF YES YES Grouping feature YES YES2 Integration with HP OpenView YES YES3 Integration with CA UniCenter YES Not Ready1 Downloading and installing packages NO Not Ready1 Server managed by multiple Console YES NO NOTE 1. Plan to be implemented at later stage. NOTE 2: Only for "power control" NOTE 3. Need “LANDesk System Manager Integration Module for HP OpenView NNM” utility installed for the support. The installation sequence would be HP OpenView NNM first, then ASM 7.0, and the last is the utility. When finished, you will see "LANDesk Management: System Manager" item in Tools menu of HP OpenView NNM. NOTE 4: ASM 7.0 build 400 can support this. NOTE 5: ASM 6.0 build 600 (or later) features Web Console and can support Web GUI. ASM Console 1. Is ASM 7.0 a web-based application? ANSWER: Yes, it is a web-based application. 2. Can ASM 7.0 support the access through Internet Explorer browser? ANSWER: Yes. ASM 7.0 Server Console and Administrator Console provide a consistent graphic user interface (GUI) for accessing managed server. If you would like to access managed server through Internet Explorer browser directly, you could type in following URL: OS in Managed Server URL Windows https://server IP address:9593/ism/index2.tpc Linux https://serverr IP address:9593/ism/index2.cgi 3. Can I install ASM 7 Console and ASM 7 Agent on the same server? ANSWER: Yes. 4. How long does it take for polling managed server’s status from ASM 7.0 Administrator Console? ANSWER: The default is 5 minutes for “Refresh the computer list” and 30 minutes for “Update the managed computer’s information”. Users can modify the setting desired by clicking Preferences and then click Discovery in Administrator Console. 3 of 3 Acer Confidential ASM 7.0 FAQ (Frequently Asked Questions) ASM 7.0 FAQ (Frequently Asked Questions) 5. As ASM 6.0 build 600 (or later) can support Web GUI, can I launch ASM 6.0 Web Console from the ASM 7.0 Administrator Console? ANSWER: ASM 7.0 build 300 (or later) provides a user interface to launch ASM 6.0 Web Console. User has to manually specify the IP address of ASM 6.0 Web Console, as ASM 7.0 cannot auto discover the available ASM 6.0 Web Console in the network. ASR (Automatic Server Restart) 1. Can ASM 7.0 support ASR? ANSWER: On Altos servers that features BMC, ASM 7.0 can support ASR. The watchdog timer of BMC will check with heartbeat in certain time interval. Once OS is crashed due to some ...