• Driver Updates or hardware installed by you will be ignored by this Recovery. Beware! All data on drive C will be erased. If necessary, backup all required data on drive D. (Pay absolute attention to the notes on Page 4 and Page 59). This recovery will reset your system to its condition at delivery. Printer installations or other additional software must be reinstalled. Carrying out a Restore 1. First, please read the entire Restore section of the Windows Help file. 2. Insert the Support-CD and reboot the PC. 3. Select the option Boot from CD-ROM. 4. Follow the on-screen instructions. The PC restarts to its original factory settings. Appendix Help Operation Connecting Safety -63 UK/ N. IRELAND HELPLINE 0870 7270370 REP. IRELAND HELPLINE 1-800-992508 FAQ – Frequently Asked Questions When do I have to activate Windows? Your software has been preactivated in the factory. An activation will only be required, if ... ... several components are replaced by others. ... you install a new motherboard. ... a different BIOS version has been installed. ... you install the software to another computer. What is the Windows activation? Your operating instructions include a chapter about this subject. How do I perform a data backup? Make a backup and another backup of selected data to an external medium (CD-R), to familiarise yourself with the technique. A backup is unsuitable if you are not able to recover the data, the medium (CD-R, CD-RW) is defective or no longer available. -64 UK/ N. IRELAND HELPLINE 0870 7270370 REP. IRELAND HELPLINE 1-800-992508 Do I still have to install the enclosed CDs/DVDs? No. Basically all programs are already preinstalled. The disks are only intended as backup copies. When is the recovery of the factory setting recom mended? This method should be chosen as the last resort. Read chapter “System Restore” on page 60 concerning the alternatives possible. Why is the boot partition missing when booting from the support/ application CD? The first partition is formatted with the file system NTFS. Compared to FAT32 this file system offers more security and a more efficient access. However, NTFS partitions can only be read from operating systems supporting this. This is not the case in the aforementioned CD. Appendix Help Operation Connecting Safety -65 UK/ N. IRELAND HELPLINE 0870 7270370 REP. IRELAND HELPLINE 1-800-992508 Customer Service Troubleshooting Errors can have simple causes, but sometimes they are caused by faulty equipment. We would like to give you some ideas to solve common problems. Should these instructions not lead to success, please feel free to call us. Localise the Cause Visibly check all cables and connections. Should all lights be off, check whether all equipment is supplied with power. • Check power points, power cable and all power switches. • Switch off the PC and check all cable connections. Check the connections to peripherals. Do not exchange c...