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Solution: Operate the On /Off switch. 3. The background lighting has been deactivated with the FN+F4 shortcut. Solution: Operate any key to switch on the background lighting again. The notebook switches itself off during operation. • The accumulator could be empty. Connect the notebook by means of the network adapter and charge the accumulator. The notebook cannot be switched on. • Operate the notebook by means of the accumulator and check whether it is correctly inserted and charged. Incorrect time and date display. • Click the time display in the task bar and set the correct values afterwards. No data can be read from the optical drive. • Check whether the disc is correctly inserted. • Is the drive displayed in Explorer? If yes, test another disc. The WLAN connection is not functioning. • Using the key combination Fn + F7 you can enable or disable the wireless LAN function and the corresponding LED for WLAN will light. The webcam is not functioning. • Press the Fn + F9 key combination, in order to activate the webcam. The Touchpad is not functioning. • Press the Fn + F6 key combination, in order to activate the touchpad. -86 UK/ N. IRELAND HELPLINE 0871 37 61 020 REP. IRELAND HELPLINE 1-800-992508 Additional Support If the suggestions in the above section have not solved your problem, please contact customer care and we will attempt to help you solve the problem. Before you call, however, please have the following information available: • How is your computer configured? • What additional peripherals do you use? • What messages, if any, appear on your screen? • What software were you using when the error occurred? • What steps have you already undertaken to solve the problem? • Have you upgraded or removed drivers or hardware? • Can you manually repeat the problem? • If you have been given a customer number previously, please have this available. Driver Support This notebook has been extensively tested in our laboratories with a large number of compatible devices. It fulfils all required standards and complies with the standard “Designed for Windows”, which certifies utmost compatibility. However, the software drivers for individual components are updated from time to time. This is a regular process provided by the manufacturer to mend possible compatibility problems that may occur with components (e.g., programs or hardware) that were not tested at the time of your notebook’s manufacture. Appendix Aid Components Handling Safety -87 UK/ N. IRELAND HELPLINE 0871 37 61 020 REP. IRELAND HELPLINE 1-800-992508 Maintenance Warning! There are no user-serviceable or user-cleanable parts inside the notebook housing. Never open the notebook housing. Following these measures can extend the lifetime of your notebook: • Before cleaning, always remove the power adapter plug and all connecting cables. • Only use a damp, lint-free cloth to clean the notebook. • Do not use any solvents, corrosive or gaseous cleaning agents . • Do not use CD-ROM cleaning discs or similar products that clean the lens of the laser to clean your optical drive. • Dust or grease on the touchpad will impair its sensitivity. Remove dust or grease on the surface of the Touchpad with a strip of sticky tape. Care of the TFT Display • Always close the notebook when not in use. Avoid touching or scratching the surface of the screen as it is easily damaged. • Make sure that no water drops are allowed to remain on the screen. Water can cause permanent discoloration. • Clean the screen with a dry, soft, lint-free cloth. • Do not expose the screen to bright sunlight or ultraviolet radiation. • The notebook and its packaging are recyclable. -88 UK/ N. IRELAND HELPLINE 0871 37 61 020 REP. IRELAND HELPLINE 1-800-992508 Transporting the Notebook Please use the following guidelines when transporting the notebook: • Switch off the notebook. This will prevent damage to the hard disk. When the notebook is turned off, the hard disk heads are moved into a safe area. • Wait until the Notebook has reached ambient (room) temperature before connecting it to the power supply. Drastic variations in temperature and humidity can create condensation within the Notebook and may cause it to short-circuit. • Close the notebook and ensure that the cover locks shut. • Always use the notebook carrying case. This helps to protect the notebook from dirt, moisture, jolts and scratches. • Should you need to ship your notebook, always use the original packaging and make certain the shipper knows the contents contain fragile electronic equipment. • Fully charge your battery and any spare batteries immediately before a long journey. • Enquire about the electricity and communication provision at the location before a journey. • Acquire the necessary adapter for electricity or communication (LAN, etc.), if necessary, before starting your journey. • Put the battery into the packaging separately when despatching the notebook. • It is recommended to send the notebook and all magnetic storage...