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*1 part bleach mixed with 9 parts water. I8 Glucometer Elite® XL section I0 I9 Warning: Potential Biohazard Healthcare professionals or persons using this system on multiple patients should be aware of the following and should follow the infection control procedure approved by their facility. All products or objects which come in contact with human blood, even after cleaning, should be handled as if capable of transmitting viral diseases. The user should follow the recommendations for prevention of blood-borne transmissible diseases in healthcare settings, as recommended for potentially infectious human blood specimens in National Committee for Clinical Laboratory Standards, Protection of Laboratory Workers from Instrument Biohazards and Infectious Disease Transmitted by Blood, Body Fluids and Tissues: Approved Guideline. NCCLS Document M29-A [ISBN 1-56238-339-6] NCCLS, 940 West Valley Road, Suite 1400, Wayne, Pennsylvania 19087-1898, USA, 1997. This document has complete information on the topic of user protection and can be used as background material for instruction. Glucometer Elite® XL section II Meter and Test Strip Problems See the possible solutions listed and if you need further assistance, contact Bayer Customer Service at: 1-800-348-8100 (24 hours a day) MESSAGE CAUSE SOLUTION E-1 E-3 E-4 i i i display Meter electronics Immediately contact the Customer failure. Service Dept. 1-800-348-8100. The Meter will no longer function. E-2 display Meter below or above Allow Meter to come to room operating tempera-temperature before using. If E-2 ture, 50°–104° F continues to display, contact (10°–40° C). Customer Service Dept. (see above). Display goes blank after Test, Code or Check Strip is inserted into the Meter. 1. Strip is not fully inserted into the Meter. 2. Batteries are not installed correctly. 3. Batteries are dead. 4. Too much time has passed since inserting the strip and the Meter has turned off. 1. Insert strip until tab is inside Meter. 2. Install batteries correctly. 3. Replace with new batteries. 4. Remove and reinsert the strip. The Code Number 1. Wrong Code 1. Use correct Code Strip. (F#) displayed is Strip used. Discard incorrect one. different from the 2. Code Strip 2. Reinsert Code Strip care- number printed on not inserted fully, but firmly. the Test Strip foil properly. packet or carton. Check Strip test 1. Check Strip 1. Wipe Check Strip with result out-of-range. (Meter end) dirty clean dry tissue, and retest. or damaged. 2. Meter electronics 2. Contact Customer Service failure. Department. 20 Glucometer Elite® XL section II MESSAGE CAUSE SOLUTION Meter fails to start countdown. 1. Blood applied wrong; see page 12. 2. Test Strip inserted incorrectly. 3. Meter turned on before Test Strip inserted. 4. Sample is applied while full display is showing. 1. Form a larger drop of blood or Control Solution and rerun test using a new Test Strip. Hold test end to sample until after the “beep”. 2. Insert Test Strip correctly (Meter end first). 3. Press and hold button to turn Meter off. Remove Test Strip and reinsert to begin test procedure. 4. Wait for Code Number (F#) and last test result to begin flashing before applying sample to strip. Some display segments do not appear. Meter electronics or battery failure. Replace batteries and if display is still incorrect, contact Customer Service Department. Battery display. Battery voltage low. Replace batteries. See Section 1, page 4. 2I Glucometer Elite® XL section II MESSAGE CAUSE SOLUTION “Lo” display. CAUTION: Glucose levels below 50 mg/dL (2.8 mmol/L) may indicate a potentially serious medical condition. 1. The blood glucose value may be below 20 mg/dL (1.1 mmol/L). 2. Test Strip not filled completely. 3. Test Strip is defective or has deteriorated. 4. Wrong Code Number (F#) used. 1. Possible hypoglycemic condition (low blood sugar). Contact your physician or diabetes counselor about your condition. 2. Rerun test with new strip and apply sufficient sample to fill Test Strip. Hold test end to sample until after the “beep”. 3. Rerun test using a new, unexpired Test Strip. 4. Use correct Code Strip provided with carton of Test Strips being used. “H.” display. CAUTION: Glucose levels above 250 mg/dL (13.9 mmol/L) may indicate a potentially serious medical condition. 22 1. The blood glucose value may be above 600 mg/dL (33.3 mmol/L). 2. Same as #3 above. 1. Possible hyperglycemic condition (high blood sugar). Contact your physician or diabetes counselor about your condition. 2. Same as #3 above. Glucometer Elite® XL section II MESSAGE CAUSE SOLUTION Blood glucose or Control Test results are inconsistent, or Control Test results are not within the specified range. 1. Not enough blood or Control Solution is drawn into the Test Strip. 2. Test Strips and/or Control Solution products have passed their expiration date. 3. Deteriorated Test Strip caused by heat or humidity. 4. Meter, Control Solution and/or Test Strip are not at room temperature when used...