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Also use the additional Help functions that are available with a single touch of a button (usually F1 on the PC), or by selecting the Help option, as additional assistance. These aids will be provided to you while you are using the computer or the device. What do I need the accompanied DVD for? The DVD containS: • the ActiveSync® program for balancing data between the navigation system and the PC. • Additional programs (optional). • This User manual in digital form. • digital maps • PC-application for rapidly resetting the data material • Manual of the navigation software The navigation system is no longer responding. What should I do? Carry out a reset (see page 22). How can I adjust the lighting? Under Settings. -41 UK/ N. IRELAND HELPLINE 0871 37 61 020 REP. IRELAND HELPLINE 1-800-992508 Customer Service Faults and Possible Causes The navigation system no longer reacts or is behaving atypically. • Carry out a reset (see page 22). The navigation system is recognized only as a guest by ActiveSync®. • See information on page 47. The GPS receiver cannot be initialized or found. If a GPS signal continues not to be reported on the screen, in spite of the correct installation of the system, this can be caused by the following factors: • Sufficient satellite reception is not possible. Solution: Change the position of your navigation system and ensure that unrestricted “sight” of the aerial is not impaired. No language statements can be heard. • Check the volume setting. Additional Support If the suggestions in the above section have not solved your problem, please contact our customer service hotline. However, before you contact your customer service hotline, please have the following information available: • How is your navigation unit configured? • What additional peripherals do you use? • What messages, if any, appear on your screen? • What software were you using when the error occurred? • What steps have you already undertaken to solve the problem? • If you have been given a customer number previously, please give this number to the technician. -42 UK/ N. IRELAND HELPLINE 0871 37 61 020 REP. IRELAND HELPLINE 1-800-992508 Appendix Special CleanUp Function The CleanUp function serves the targeted deletion of data, without using a PC. Note Please use this function very carefully, because it is possible for data to be deleted that can only be entered again manually afterwards. The CleanUp function is activated when the ‘o’ is pressed in the Gopal lettering of the Main Menu, immediately after the start tone following a reset. The CleanUp function offers 8 options: 1. Remove Installation Only Removes the software installed from the ‘My Flash Disk’ memory [= part of the permanent memory in which the executable parts of the navigation software will be located following the initial alignment (\My Flash Disk\Navigation)]. 2. Remove MAP Only Removes the digital...