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Additional 61-GB Troubleshooting Should any problem persist after you have made these checks, consult your nearest Sony dealer. If warning and notice messages appear on the LCD screen, see page 63. Symptom Cause/Solution Your camera does not work. • The battery is weak (the indicator appears on the LCD screen). bCharge the battery. (page 10) • The AC power adaptor/charger is not connected securely. bConnect it to the battery terminal of your camera and a wall outlet (mains) firmly. (page 57) • The built-in micro computer does not work properly. bDisconnect any power sources and reconnect it after one minute. Then turn the power on by sliding the POWER switch to the right. You cannot record images. • The MODE selector is not set to MOVIE or STILL. bSet it to MOVIE or STILL. (pages 16, 17) • Memories are full. bDelete certain images you do not want to keep, and then start recording. (page 48) • No “Memory Stick” has been inserted into your camera. bInsert “Memory Stick”. (page 13) • The write protect tab on the “Memory Stick” is set to LOCK. bSet it to recording position. • The battery is weak (the indicator appears on the LCD screen). bCharge the battery. (page 10) The picture is out of • Your camera is not in macro recording mode if you focus. shoot a subject that is about 3 1/4 to 19 3/4 inches (8 to 50 cm) away from the lens. bPress MACRO to be in macro recording mode. (page 32) bSet the zoom lever to the “W” side. (page 19) The picture is noisy. •Your camera is placed near a TV or other equipment that uses strong magnets. bPlace your camera away from the TV, etc. The picture is too dark. • You are shooting a subject with the light source behind the subject or light is insufficient. bAdjust exposure. (page 34) bAdjust brightness of the LCD screen. (page 8) 62-GB Symptom Cause/Solution Vertical streaks appear • The smear phenomenon. when shooting a very bYour camera is not malfunctioning. bright subject. Black points and/or bYour camera is not malfunctioning. These points bright (red, blue or will not be recorded. green) points appear on the LCD screen. The battery life • The battery is not charged enough. deteriorates too fast. bCharge the battery fully. (page 10) •The battery is dead. bReplace the battery with a new one. (page 11) You cannot play back • The MODE selector is not set to PLAY. the images. bSet it to PLAY. (pages 16, 17) •No “Memory Stick” has been inserted, or no image has been recorded on the “Memory Stick”. bInsert the recorded “Memory Stick”. (page 12) •The battery is discharged. bCharge the battery. (page 10) You cannot delete an • The image is protected. image. bCancel the protection of the image. (page 47) •The write protect tab on the “Memory Stick” is set to LOCK. bSet it to recording position. You cannot install the USB driver software (supplied). •The power is set to off. bSet it to on. •The battery is weak. bConnect the AC power adaptor/charger to the battery terminal of your camera and a wall outlet (mains) firmly. (page 57) •No “Memory Stick” has been inserted into your camera. bInsert “Memory Stick”. (page 12) •The USB cable does not connect firmly. bDisconnect the USB cable, and connect it again. Make sure that “PC MODE USB” is displayed on the LCD screen. (page 24) •The USB connectors on your personal computer are connected to other equipment besides the keyboard, the mouse, and your camera. bDisconnect te USB cables expect for ones connected to the keyboard and the mouse. (page 24) Additional 63-GB Self-diagnosis display The camera has a self-diagnosis display. This function displays the camera condition with five-digits (a combination of a letter and figures) on the LCD screen. If this occurs, check the following code chart. The five- digits display informs you of the camera’s current condition. The last two digits (indicated by ss) will differ depending on the state of the camera. C:32: Self-diagnosis display •C:ss:ss You can reverse the camera malfunction yourself. (However, contact your Sony dealer or local authorized Sony service facility when you cannot recover from the camera malfunction.) •E:ss:ss Contact your Sony dealer or local authorized Sony service facility. First three digits Cause and/or Corrective Action C:04:ss •You are using a battery pack that is not an “Info LITHIUM” battery pack. t Use a NP-FS11/F10 battery pack. (page 10) C:32:ss • Trouble is with the hardware. t Turn the power off and on again. C:13:ss • An unformatted “Memory Stick” is inserted. t Format the “Memory Stick”. (page 51) • A “Memory Stick” is broken. t Insert a new “Memory Stick”. (page 12) E:61:ss E:91:ss • A camera malfunction which you can not reverse has occurred. t Contact your Sony dealer or local authorized Sony service facility and inform them of the five digits. (example: E:61:10) 64-GB Warning and notice messages Various messages appear on the LCD screen. Check them with the following list. Message Meaning/Remedy NO MEMORY STICK • No “Memory Stick” has been inserted. bInsert a...