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Change the flash mode setting to < (Flash On) for daylight synchro flash (page 41), or adjust EV shift to the + side (page 50). Night shots come out bad. Use the following BEST SHOT scenes (page 70) when shooting at night. • High Speed Night Scene (for shooting night scenery only) • High Speed Night Scene and Portrait (for shooting people against night scenery) Subjects are too dark when shooting images in a seashore or ski area. Sunlight reflected by water, sand, or snow, can cause underexposure of images. Change the flash mode setting to < (Flash On) for daylight synchro flash (page 41), or adjust EV shift to the + side (page 50). Digital zoom will 1)The digital zoom setting may be turned off. Turn on digital not go up to the zoom (page 96). maximum value. 2)Zoom will not go up to the maximum value if the “Zoom (SR)” setting is “Single”. Change the setting to “Off” (page 55). 3)Zoom will not go up to the maximum value if the snapshot size setting is “VGA”. Change to a different setting (page 38). The image is out of focus during movie recording. 1)Focusing may not be possible because the subject is outside the focus range. Shoot within the allowable range. 2)The lens may be dirty. Clean the lens (page 172). 3)During High Speed Movie recording, focus is fixed at the position where it was when recording started. To focus an image, half-press the shutter button for Auto Focus or focus manually before you press [0] (Movie) to start recording. Movie recording suddenly stops. The camera’s protection function may have activated because camera temperature is too high. Wait until the camera temperature drops to normal levels. Appendix 185 Problem Possible Cause and Recommended Action Playback The color of the Sunlight or light from another source may be shining directly playback image is into the lens when you are shooting. Position the camera so different from what sunlight does not shine directly into the lens. appears on the monitor screen when shooting. Images are not This camera cannot display non-DCF images recorded onto a displayed. memory card using another digital camera. Images cannot be Note that you cannot edit the following types of snapshots. edited (with White • Snapshots created using MOTION PRINT Balance, • CS group snapshots Brightness, Resize, •Movies Trimming, • Panorama Image Rotation). • Snapshots recorded with another camera File Deletion A file cannot be 1)The file may be protected. Unprotect the file (page 123). deleted. 2)“U Disabled” setting may be “On”. Change the setting to “Off” (page 164). Other The wrong date The date and time setting is off. Set the correct date and time and time are (page 161). displayed, or the wrong date and time are being stored along with image data. The messages on The wrong display language is selected. Change the display the display are in language setting (page 162). the wrong language. Images cannot be 1)The USB cable may not be connected securely. Check all transferred over a connections. USB connection. 2)The wrong USB communication protocol is selected. Select the correct USB communication protocol in accordance with the type of device you are connecting (pages 142, 150). 3)If the camera is not turned on, turn it on. 4)Your computer may not be able to recognize the camera if you connect via a USB hub. Always connect directly to the computer’s USB port. Appendix 186 Problem Possible Cause and Recommended Action Language selection screen appears when the camera is turned on. 1)You did not configure initial settings after purchasing the camera or the camera may have been left with a dead battery. Configure the correct settings (pages 22, 162). 2) There may be a problem with the camera’s memory data. If this is the case, perform the reset operation to initialize the camera’s setup (page 167). After that, configure each setting. If the language selection screen does not re-appear when you turn the camera on, it means that the camera’s memory management data has been restored. If the same message appears after you turn power back on, contact your retailer or a CASIO authorized service center. The time and date Load the camera’s battery and reconfigure the time and date settings configured settings (page 22). Do not remove the battery from the camera the first time after for at least 24 hours after configuring time and date settings. purchasing the After that, the settings will not be reset if you remove the camera are reset to battery. their factory • If the time and date are reset to their factory default settings defaults when I when you remove the battery after it has been loaded for remove the more than 24 hours, it could mean that the camera’s setting camera’s battery. memory is defective. Contact your retailer or a CASIO authorized service center. Buttons are not With large capacity memory cards there is a delay after the responsive right power has been turned on before the buttons become after the power has responsive. been turned on. Appendix 187 Dis...