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Some malfunctioning memory cards may be fixed by formatting them in this camera. However, if this error message appears even when using the supplied memory card, contact your Canon Customer Support Help Desk as there may be a problem with the camera. Naming error! ..The file name could not be created because there is a file with the same name as the folder that the camera is attempting to create, or the highest possible file number has already been reached. In the Set up menu, set the File Numbering option to [Auto Reset]; alternatively, save all the images you wish to retain onto a computer, then reformat the memory card. Please note that formatting will erase all the existing images and other data. Change the battery pack. ..Battery charge is insufficient to operate the camera. Replace it at once with a charged one or recharge the battery. No image. ..No images recorded on memory card. Image too large. ..You attempted to play back an image larger than 4992 x 3328 pixels or with a large data size. Incompatible JPEG format. ..You attempted to play back an incompatible JPEG image (such as those edited on computers). RAW ..You attempted to play back a RAW image. Unidentified Image ..You attempted to play back a corrupted image, an incompatible image (proprietary format used by another manufacturer’s camera, etc.), an image edited on a computer or a movie clip recorded by another camera. Cannot magnify! ..You attempted to magnify an image recorded in a different camera or data type, an image edited with a computer, or a movie. Cannot rotate ..You attempted to rotate an image recorded in a different camera or data type, or an image edited with a computer. Incompatible WAVE format. ..A sound memo cannot be added to this image since the data type of the existing sound memo is incorrect. Cannot register this image! ..You attempted to register an image recorded in a different camera or a movie as a start-up image. Cannot modify image ..You attempted to apply a My Colors effect to a movie or an image recorded in a different camera. Cannot assign to category ..You attempted to categorize an image recorded in a different camera. Cannot transfer! ..When transferring images to your computer using the Direct Transfer menu, you attempted to select an image with corrupted data or an image taken with a different camera or data type. You may have also attempted to select a movie when [Wallpaper] was selected in the Direct Transfer menu. Protected! ..You attempted to erase or edit a protected image, movie or sound memo. Too many marks. ..Too many images have been marked with print settings, transfer settings or slide show settings. Cannot process any more. List of Messages 113 Cannot complete! ..Could not save a part of the print, transfer or slide show settings. Unselectable image. ..You attempted to set the print settings for a non-JPEG image. Communication error ..The computer was unable to download the image due to the large amount of images (approx. 1000) stored on the memory card. Lens error, restart camera ..Camera detected an error while moving the lens and cut the power automatically. This error message may appear if you press on the lens while it is moving or turn on the camera in a dusty or sandy environment. Turn on the camera again and shoot or playback images. Take the camera to a service center if this message appears frequently because there may be a problem with the lens. Exx ..(xx: number) Camera detected an error. Turn the power off and then back on, then shoot or play back. A problem exists if the error code reappears. Note the number and contact your Canon Customer Support Help Desk. If an error code displays directly after taking a picture, the shot may not have been recorded. Check image in playback mode. Appendix Battery Handling Battery Charge The following icon and message will display. Battery charge is low. Recharge it as soon as possible it will be used for an extended period. Change the battery pack Battery charge is insufficient to operate the camera. Replace the battery immediately. Appendix Battery Handling Precautions • Keep the battery terminals clean at all times. Dirty terminals may cause poor contact between the battery and camera. Polish the terminals with a soft cotton swab before charging or using the battery. • At low temperatures, battery performance may be reduced and the low battery icon ( ) may appear earlier than usual. Under these conditions, revive the battery by warming it in a pocket immediately before use. • However, ensure that there are no metallic items in the pocket that could cause a short circuit, such as a key ring, etc. The battery may be short circuiting. • Do not allow any metal objects Fig. A Fig. B such as key rings to touch the ( ) and ( ) terminals (Fig. A). To carry the battery or store it during periods of disuse, always replace the terminal cover (Fig. B). These conditions can damage the battery. 115 You may be able to check the charge state depending upon h...