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When the operating time per charge decreases markedly, the battery pack needs to be replaced. Purchase a new battery pack. Cannot charge the battery pack. • You cannot charge the battery pack using the AC Adaptor (sold separately). Use the battery charger to charge the battery. The CHARGE lamp flashes while charging the battery. • Remove and reinsert the battery pack, making sure it is installed correctly. • The temperature may be inappropriate for charging. Try charging the battery pack again within the proper charging temperature range (10°C to 30°C (50°F to 86°F)). • For details, see page 145. Shooting still images/movies Cannot record images. • When images cannot be recorded into a memory card but are recorded into the internal memory, even though a memory card has been inserted into the camera, make sure that the memory card has been fully inserted. • Check the free capacity of the internal memory or the memory card. If it is full, do one of the following: – Delete unnecessary images (page 74). – Change the memory card. • You cannot record images while charging the flash. • When recording movies, it is recommended that you use the following memory cards: – “Memory Stick PRO Duo” (Mark2) media, “Memory Stick PRO-HG Duo” media – SD memory card, SDHC memory card or SDXC memory card (Class 4 or faster) • Set [Demo Mode] to [Off] (page 98). Smile Shutter function does not work. • No image is shot if a smiling face is not detected. • Set [Demo Mode] to [Off] (page 98). Anti-blur function does not work. • The anti-blur function may not work properly when shooting night scenes. • Shoot after pressing the shutter button halfway down. Recording takes a long time. • When the shutter speed becomes slower than a certain speed, for example, when you shoot images in dark locations, the camera automatically reduces the image noise. This function is called NR (noise reduction) slow shutter and the shooting time takes longer. • The Anti Blink function is working. When [Anti Blink] is set to [Auto], reset to [Off] (page 66). 131GB Table of contents Operation Search MENU/Search Index The image is out of focus. The image is out of focus. The subject is too close. When shooting, make sure to position the lens farther away from the subject than the shortest shooting distance (approximately 1 cm (13/32 inches) (W)/50 cm (1 ft 7 3/4 inches) (T) from the lens in Intelligent Auto Adjustment and Easy Mode, or approximately 8 cm (3 1/4 inches) (W)/50 cm (1 ft 7 3/4 inches) (T) from the lens in other recording modes). Or set to Close focus mode and shoot about 1 cm to 20 cm (13/32 inches to 7 7/8 inches) from the W side distance. • (Landscape) mode or (Twilight) mode or (Fireworks) mode is selected in the Scene Selection when shooting still images. Zoom does not work. • You cannot use the zoom during Intelligent Sweep Panorama shooting. • You cannot use the Smart zoom depending on the image size (page 90). • You cannot use the Digital Zoom in the following situations: – In Movie Mode – In Backlight Correction HDR mode – When the Smile Shutter function is activated. Cannot select the Face Detection function. • You can select Face Detection only when the focus mode is set to [Multi AF] and the Metering Mode is set to [Multi]. • You cannot select Face Detection when the Close focus mode is activated. The flash does not work. • You cannot use the flash in the following situations: – Shooting burst images (page 52). – When (High Sensitivity) mode, (Twilight) mode or (Fireworks) mode is selected in the Scene Selection. – In Intelligent Sweep Panorama mode – In Movie Mode – In Anti Motion Blur mode – In Hand-held Twilight mode • Set the flash to [On] (page 44) in the following situations: – In Backlight Correction HDR mode – In Close focus mode – When (Landscape), (Gourmet), (Pet), (Beach), (Snow), (Underwater) or (Hi- Speed Shutter) is selected in the Scene Selection. Fuzzy white circular spots appear in images shot using the flash. • Foreign particles (dust, pollen, mist, etc.) in the air or suspended particles in water reflected the flash light and appeared in the image. This is not a malfunction. Table of contents Operation Search MENU/Search Index 132GB The close-up shoot function (Macro/Close focus) does not work. The close-up shoot function (Macro/Close focus) does not work. (Landscape) mode, (Twilight) mode or (Fireworks) mode is selected in the Scene Selection. • When Close focus mode is selected, the shooting distance is approximately 1 cm to 20 cm (13/32 inches to 7 7/8 inches). • [Macro] is set to [Auto] in the following situations: – In Intelligent Sweep Panorama mode – In Movie Mode – In Anti Motion Blur mode – In Hand-held Twilight mode – When the Smile Shutter function is activated. –In Easy Mode – When [Self-Timer] is set to [Self-portrait One Person] or [Self-portrait Two People]. Macro shooting cannot be turned off. • There is no function for forcibly turning off macro shooting. In [Auto] mode, you can even shoot a dist...