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The power is on, but the camera does not work. • The internal system is not working properly. p Remove, and then, after one minute, reinstall the batteries and turn on the camera. If this does not work, press the RESET button located inside the jack cover with a pointed object, then turn the power on again. (This will clear the date and time settings, etc.) You cannot identify the indicator on the LCD screen. — p Check the indicator (pages 109 to 111). The lens gets fogged. • Condensation is occurring. p Turn off the camera, leave the camera for about an hour and then try to use it again (page 104). The camera gets hot if you use it for a long time. — p This is not a malfunction. The lens does not move when you turn off the camera. • The batteries are discharged. p Replace them with charged batteries or use the AC Adaptor (not supplied) (pages 10, 12, 15). Troubleshooting Warnings and messages The following messages appear on the LCD screen. Message Meaning/ Corrective Action No Memory Stick • Insert a “Memory Stick” (page 19). System error • Turn the power off and on again (page 16). Memory Stick error • The inserted “Memory Stick” cannot be used with your camera (page 105). • Insert the “Memory Stick” correctly (page 19). • The “Memory Stick” is damaged, or the terminal section of the “Memory Stick” is dirty. Memory Stick type error • The inserted “Memory Stick” cannot be used with your camera (page 105). Format error • The “Memory Stick” format failed. Format the “Memory Stick” again (page 40). Memory Stick locked • The write-protect switch on the “Memory Stick” is set to the LOCK position. Set it to the recording position (page 105). No memory space • The capacity of the “Memory Stick” is insufficient. You cannot record images. Delete unnecessary images (pages 36, 70). No file in this folder • No images have been recorded in this folder. Folder error • A folder with the same first three digits number already exists in the “Memory Stick.” (For example: 123MSDCF and 123ABCDE) Select other folders, or create a new folder. Cannot create more folders • The folder whose first three digits of the name is “999” exists in the “Memory Stick.” You cannot create any folders. Cannot record • You attempt to select the folder that is available only for viewing with your camera. Select other folders (page 43). File error • An error occurred while playing back the image. File protect • The image is protected against erasure. Release the protection (page 63). Image size over • You are playing back an image of a size that cannot be played back on your camera. Can not divide • The movie is not long enough to be divided. • The file is not a movie (MPEG movie). Invalid operation • You are playing back a file that was created on equipment other than your camera. • The battery level is low or zero. Charge the battery (page 10). Depending on the conditions of use or the type of battery, the indicator may flash even though there are still 5 to 10 minutes of remaining battery time left. Message Meaning/ Corrective Action • Camera shake may occur due to insufficient light. Use the flash, mount the camera on a tripod, or otherwise secure the camera in place. Turn the power off and on again • A problem with the lens caused an error. Troubleshooting Self-diagnosis display – If a code starting with an alphabet letter appears Your camera has a self-diagnosis display. This function displays the condition of the camera on the LCD screen using a combination of a letter and four numerical digits. If this occurs, check the following code chart and take the corresponding countermeasure. The last two digits (indicated by ss)will differ depending on the state of the camera. Self-diagnosis display Code Cause Countermeasure C:32: ss There is trouble with your camera’s hardware. Turn the power off and on again (page 16). C:13: ss The camera cannot read or write data on the “Memory Stick.” Re-insert the “Memory Stick” several times. An unformatted “Memory Stick” is inserted. Format the “Memory Stick” (page 40). The inserted “Memory Stick” cannot be used with your camera, or the data is damaged. Insert a new “Memory Stick” (page 19). E:61: ss E:91: ss E:92: ss A camera malfunction that you cannot reverse has occurred. Press the RESET button (page 87) located inside the jack cover, then turn on the camera again. If your camera is not still functioning well after trying the countermeasure a couple of times, the camera may be repaired. Contact your Sony dealer or local autholized Sony service facility and inform them of the 5digit code. Example: E:61:10 E-mail (Units: images) The number of images that can be saved/ shooting time The number of images that can be saved and the shooting time are different, depending 16MB 32MB 64MB 128MB MSX-256 MSX-512 MSX-1G 5.0M 6 (11) 12 (23) 25 (47) 51 (95) 91 (170) 186 (345) 380 (705) 4.5M (3:2) 6 (11) 12 (23) 25 (47) 51 (95) 91 (170) 186 (345) 380 (705) 3.1M 10 (18) 20 (36) 40 (73) 81 (146) 145 (255) 296 (518) 604 ...