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To answer the telephone, halt the current activity by pressing the Stop or Cancel button. Mute Speaker Phone Redial/Pause MIC Options/Volume Speed Dial Mute Redial/PauseSpeaker Phone Skip Replay Play Record Erase Messages Cancel Enter Menu PHONE/MENU Answering Machine (TAM) hp fax 1020 Tip!To hang up the speaker phone, simply press the Speaker Phone button again. Changing Volume You can change the volume of the handset (except in Europe), speaker phone, answering machine (call screening, message playback, and OGM playback) and the rings on the telephone. Telephone Functions Handset and speaker volume Note:In Europe, you can only adjust the volume for the speaker, not the handset. To adjust the volume for the current call, press the right and left volume buttons repeatedly until the desired level is reached. . ... ... . Volume buttons Ring volume Follow these steps to adjust the ring volume for the unit. 1Press the Menu button. 1:Fax Functions will display. 2Press 5. 5:Rings & Volume will display. 3Press Enter. 1:TAM/FAX Ring will display. 4Press 4. 4:Ring Volume will display. 5Press Enter. Soft * will display. 6 Use the arrow buttons (.. ..) to scroll to the option you want and press Enter. The available options are Soft, Loud, and Off. Soft is the default. 7Press the Cancel button repeatedly to exit the menu. hp fax 1020 series Redialing To redial the last number dialed, press the Redial button. Speaker Phone Redial/Pause Mute 9 Maintenance and Troubleshooting The procedures and information in this chapter will allow you to maintain your HP Fax and troubleshoot problems you may encounter. This chapter also includes: • Cleaning print cartridges • Changing print cartridges • Printing faxes stored in memory •Messages •Troubleshooting hp fax 1020 series Cleaning the Print Cartridge If you start seeing streaks or missing parts in your printing, first look at the print cartridge to make sure you still have ink. If you have ink and still have problems, make sure paper is loaded and follow these steps. 1Press Menu. 1:Fax Functions will display. 2Press 7. 3 7:Adv. Setup will display. 4Press Enter. 5 1:Scan & Fax will display. 6Press 6. 7 6:Clean Cartridge will display. 8Press Enter. A series of special printing sequences will clean the cartridge. 9 Discard the sheet. If you clean the cartridge a couple of times and still have print quality problems, replace the print cartridge. Changing Print Cartridges When your print cartridge is low on ink, you may see streaks on your faxes or areas of missing ink. To replace the print cartridge follow these instructions. 1 Make sure power is on. 2 Open the print cartridge doors and wait for the cartridge carriage to move to the center. Maintenance and Troubleshooting 3 Remove and replace the print cartridge. Tip!If the cartridge carriage moves back to the side before you put the cartridge in, shut and re-open the print cartridge doors. Printing Faxes Stored in Memory All received faxes are stored in memory. If you run out of paper, have a paper jam, or run out of ink, you can print the faxes that are stored in memory. Print faxes immediately. The fax memory holds a number of pages (around 65) but this memory is overwritten as new faxes arrive. Note: A power failure or unplugging the fax will cause the faxes in memory to be lost. 1Press Menu. 1:Fax Functions will display. 2Press 2. 2:Print Report will display. 3Press Enter. 1:Last Transact will display. hp fax 1020 series 4Press 7. 7:Reprint Faxes will display. 5Press Enter. Tip!Print the Fax Log first to see what faxes you have missed. Press Stop when you have printed the pages you need. The HP Fax will print all pages stored in its memory. Messages on the Display and Error Log . . . Load paper No paper in paper tray or paper not loaded properly. Add paper and press Start. Make sure you pull the paper tray cover forward before inserting paper and then push it back. Fan the pages and stack them neatly to ensure proper loading. Out of Range Broadcast entries must be between 01 and 30. Enter number between 01 and 30. Fax Memory Full Fax received memory is full. Print from memory to clear unprinted faxes. Bad Ink Nozzle Ink nozzles are clogged. Clean print cartridge. Insert Ink Cart No ink cartridge, wrong ink cartridge, ink cartridge not seated properly, or ink cartridge failed. Verify correct part number C6614 hp no. 20 print cartridge. Insert or remove and re-insert ink cartridge. If message continues, replace ink cartridge. Fax is Busy Send fax later, broadcast, or fax forwarding already set up. Cancel current request or wait for completion. Communic Failure Communication Failure Could not establish communication. Check number and try again. Send Error Error occurred when sending fax. Resend, try ECM, or use a lower resolution. Maintenance and Troubleshooting . . . Receive Error Error occurred when receiving fax. Ask other party to resend. No Doc to Poll No Doc Error Poll to Receive. Fax machine being polled has ...