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7292En.fm 18 ページ ２００３年１２月２４日 水曜日 午前９時３６分
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company,
Panasonic Sales Company, Division of Matsushita Electric
Division of Matsushita Electric Corporation of America
of Puerto Rico, Inc.,
One Panasonic Way Secaucus, New Jersey 07094
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic DVD Player Limited Warranty
Limited Warranty Coverage
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
If your product does not work properly because of a defect in materials or workmanship,
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively
PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF
referred to as “the warrantor”) will, for the length of the period indicated on the chart below,
PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT
which starts with the date of original purchase (“Limited Warranty period”), at its option
RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
either (a) repair your product with new or refurbished parts, or (b) replace it with a new or
Limited Warranty Limits And Exclusions
a refurbished product. The decision to repair or replace will be made by the warrantor.
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
Product or Part Name
Parts
Labor
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
DVD Player
One (1) Year
Ninety (90) Days
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up
Rechargeable Batteries
adjustments, misadjustment of consumer controls, improper maintenance, power line
Ten (10) Days
Not Applicable
(in exchange for defective item)
surge, lightning damage, modification, or commercial use (such as hotel, office, restaurant,
or other business), rental use of the product, or service by anyone other than a Factory
During the “Labor” Limited Warranty period there will be no charge for labor. During
Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.
the “Parts” warranty period, there will be no charge for parts. You must mail-in your
product during the warranty period. If non-rechargeable batteries are included, they
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
are not warranted. This Limited Warranty only applies to products purchased and
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
serviced in the United States or Puerto Rico. This Limited Warranty is extended only to
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
the original purchaser and only covers product purchased as new. A purchase receipt
ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes
or other proof of original purchase date is required for Limited Warranty service.
damages for lost time, cost of having someone remove or re-install an installed unit if
applicable, travel to and from the servicer, loss of or damage to media or images, data or
Mail-In Service
other recorded content. The items listed are not exclusive, but are for illustration only.)
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
Panasonic Services Company
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Customer Servicenter
Suite B
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
4900 George McVay Drive
limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.
McAllen, TX 78503
This Limited Warranty gives you specific legal rights and you may also have other rights which vary
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax
from state to state. If a problem with this product develops during or after the Limited Warranty
(787)-768-2910.
period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction,
When shipping the unit carefully pack and send it prepaid, adequately insured and
then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
preferably in the original carton. Include a letter detailing the complaint and provide a
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
day time phone and/or email address where you can be reached.
ARE YOUR RESPONSIBILITY.
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
)
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
.
A.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
.
S
U
Accessory Purchases
R
O
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
F
Y
http://www.pasc.panasonic.com
or, send your request by E-mail to:
NL
npcparts@panasonic.com
You may also contact us directly at:
ty (O
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
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an
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
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For hearing or speech impaired TTY users, TTY : 1-866-605-1277
ted
Service in Puerto Rico
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L
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company
Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
F1003
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