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, If the colour system of your player does not match with that of your TV, change the colour system of the player. For details, see page 69. (You cannot change the colour system of the DVD disc itself.) The picture is black and white. , Depending on the TV, the picture on the screen becomes black and white when you play a disc recorded in the NTSC colour system. Even though you set the aspect ratio in “TV TYPE” of “SCREEN SETUP,” the picture does not fill the screen. , The aspect ratio of the disc is fixed on your DVD. Sound There is no sound. , The connecting cord is not connected securely. , The connecting cord is damaged. , The player is connected to the wrong input jack on the amplifier (receiver) (page 24, 26, 28). , The amplifier (receiver) input is not changed so that you can listen to the player. , The player is in pause mode or in Slow-motion Play mode. , The player is in fast forward or fast reverse mode. , If the audio signal does not come through the DIGITAL OUT (OPTICAL) jack, check the audio settings (page 70). , While playing a Super VCD on which the audio track 2 is not recorded, no sound will come out when you select “2:STEREO,” “2:1/ L” or “2:2/R.” Sound is noisy. , The disc is dirty or flawed. , When playing a CD with DTS sound tracks, noise will come from the AUDIO OUT L/R jacks (page 36). Sound distortion occurs. , Set “AUDIO ATT” in “AUDIO SETUP” to “ON” (page 70). continued . Additional Information Operation The remote does not function. , There are obstacles between the remote and the player. , The distance between the remote and the player is too far. , The remote is not pointed at the remote sensor on the player. , The remote sensor of the player is exposed to strong light. Select another remote sensor (page 15). , The batteries in the remote are weak. The disc does not play. , There is no disc inside. , The disc is turned over. Insert the disc with the playback side facing down in the disc slot. , The disc is skewed. , The player cannot play CD-ROMs, etc. (page 7). , The region code on the DVD does not match the player. , Moisture has condensed inside the player. Remove the disc and leave the player turned on for about half an hour. Turn on the power again before playing the disc (page 3). The disc does not start playing from the beginning. , Programme Play, Shuffle Play, Repeat Play or A-B Repeat Play has been selected (page 41). Press CLEAR to cancel these functions before playing a disc. , Resume Play has been selected. During stop, press x on the player or the remote and then start playback (page 38). , The disc automatically displays the menu. The player starts playing the disc automatically. , The DVD features an auto playback function. , “AUTO PLAY” in “CUSTOM SETUP” is set to “TIMER” (page 69). Playback stops automatically. , Some discs may contain an auto pause signal. While playing such a disc, the player stops playback at the auto pause signal. You cannot perform some functions such as stop, Scan, Slow-motion Play, Repeat Play, Shuffle Play, or Programme Play. , Depending on the disc, you may not be able to do some of the operations above. See the operating manual that comes with the disc. Messages do not appear on the screen in the language you want. , In the Setup Display, select the desired language for the on-screen display in “OSD” under “LANGUAGE SETUP” (page 66). The language for the sound track cannot be changed. , Multilingual tracks are not recorded on the DVD being played. , The DVD prohibits the changing of the language for the sound track. The subtitle language cannot be changed. , Multilingual subtitles are not recorded on the DVD being played. , The DVD prohibits the changing of the subtitles. The subtitle cannot be turned off. , The DVD prohibits the subtitles being turned off. The angles cannot be changed. , Multi-angles are not recorded on the DVD being played. The angle can be changed when the “ANGLE” indicator lights up on the front panel display (page 10). , The DVD prohibits changing of the angles. The player does not operate properly. , When static electricity, etc., causes the player to operate abnormally, disconnect the mains lead once, then connect it again. Nothing is displayed on the front panel display. , “DIMMER” in “CUSTOM SETUP” is set to “OFF.” Set “DIMMER” to “BRIGHT” or “DARK” (page 69). If you set to “AUTO,” the display turns on only when you operate the player. 5 numbers or letters are displayed on the screen and on the front panel display. , The self-diagnosis function was activated. (See the table on page 75.) The disc cannot be removed and “LOCKED” appears on the front panel display. , Contact your Sony dealer or local authorized Sony service facility. Self-diagnosis Function (When letters/numbers appear in the display) When the self-diagnosis function is activated to prevent the player from malfunctioning, a five-character service number (e.g., C 13 00) with a combination of a letter and digits appears on the screen and the front...