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Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. Contents Plantronics Voyager PRO UC User Guide 1 Package Contents and Features..................................4 1.1 USB Adapter.............................................................4 1.2 Headset....................................................................4 2 Set Up..........................................................................6 2.1 Connecting USB Adapter to PC...............................6 2.2 Charging Headset.....................................................6 2.3 Fitting Headset.........................................................6 3 Using Your Headset System with Microsoft Office Communicator...................................8 Powering Headset On/Off...............................................8 Placing, Answering and Ending Calls with Microsoft Office Communicator.....................................8 4 System Information...........................................................9 Muting a Headset Call....................................................9 USB Adapter Indicator Light...........................................9 Headset Indicator Lights and Tones...............................9 Out of Range Warning..................................................10 Low Battery Warning....................................................10 Checking Battery Level.................................................10 Turning Headset Indicator Blue Flash On/Off...............10 Mute Warning...............................................................10 Pairing Headset to USB Adapter..................................10 5 Using Your Headset with Your Bluetooth Mobile Phone.............................................................11 Pairing Your Headset to Your Bluetooth Mobile Phone................................................................11 Placing, Answering and Ending Calls with Your Headset and Bluetooth Mobile Phone..........11 6 PerSono® Suite Software...........................................12 Softphone Support.......................................................12 Battery Life....................................................................12 Settings Screen – Headset and USB Adapter..............13 Help for USB Adapter Settings.....................................13 PC Panel Screen...........................................................14 Advanced Settings........................................................14 Support Screen.............................................................14 Updates........................................................................14 7 Troubleshooting and Common Questions..................15 Plantronics Voyager PRO UC User Guide 4 1 Package Contents and Features 1.1 Voyager PRO UC USB Adapter and Charger USB Adapter CD includes: • PerSono® Suite Software • Complete User Guide USB Charging Cable AC Charger 1.2 Voyager PRO UC WH200/B Headset Soft Gel Eartips (Small & Large) and Foam Eartip Covers Headset with Pre-Installed Medium Eartip Voyager PRO UC USB Adapter Features Pairing Button Indicator Light Voyager PRO UC WH200/B Headset Features Volume Up (+) and Down (-) Buttons (also controls mute) Status Indicator Light Eartip Power On/Off Check Battery Button Call Control Button Micro USB Charging Jack Dual Microphones with Wind Screens 2 Set Up Note The USB charging cable can also be used to charge the headset. To successfully charge your headset with the USB cable the PC must be on and in active state (not standby). The charging time will vary according to the number of other devices drawing power from the PC’s USB port(s). 2.1 Connecting USB Adapter to PC 1 Insert the USB adapter into USB Port on PC. The indicator light on the USB adapter will be solid red to indicate the USB adapter is powered on. Important NOTE For best performance it is recommended that Windows is updated with Service Pack levels listed below: Microsoft Windows® XP-Service Pack 3 (SP3) or later Microsoft Windows Vista®-Service Pack 1 (SP1) or later 2.2 Charging Headset 1 Connect the AC charger to outlet and headset. The indicator light on the headset will be solid red to indicate that the headset battery is charging. 2 Charge for at least 30 minutes prior to the first use. A full charge takes 1.5 hours. note Always charge at near room temperatures; never charge battery at temperatures below 0.C (32.F) or above 40.C (104.F). 2.3 Fitting Headset The headset comes configured for the right ear. Ensure a proper fit for optimal sound clarity and comfort. 1 Guide the earloop behind your ear and place the headset so that the speaker and eartip rest comfortably in your ear. 2 For optimal voice clarity, pivot the boom up or down to point the microphones toward the corner of your mouth. The headset can be worn on either ear by adjusting the microphone boom. To convert for wearing on the left ear: 3 Pivot the boom into an...