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As a customer you do have the option to send your product directly back to the factory in the USA but you will be responsible for "ALL" shipping costs, taxes, and duties to and from the USA. Return shipping charges and fee's must be paid by Credit Card with a signed credit card authorization form prior to the return shipment. This includes shipping cost, customs fee's, duties, local and government import/export tax's, broker's fee's and any other misc. fee's that could beadded by your local gove